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Technical Sales Specialist

2 months ago

Dublin, Virginia, United States Volvo Group Full time
Position Overview:

The Technical Sales Specialist plays a crucial role in enhancing our sales operations by providing expert guidance on application issues, pricing inquiries, and technical support to customers, dealers, and field sales teams for our innovative products. This position is integral to ensuring that customer orders are processed accurately, thereby preventing any potential misconfigurations.

Key Responsibilities:

  • Evaluate incoming quotations for accuracy, compatibility, and feasibility.
  • Offer specification guidance to dealers and internal teams, maintaining a comprehensive understanding of our dynamic product offerings.
  • Assist in managing orders to ensure correct content and publication levels.
  • Support the dealer network with change requests and provide assistance with sales tools.
  • Engage in company-sponsored events such as truck shows and product evaluations.
  • Participate in training sessions to stay updated on product knowledge and resources.
  • Communicate effectively with marketing and engineering teams regarding compatibility and field requests.
  • Develop custom options for dealers and customers when standard offerings do not meet their needs.
  • Resolve specification issues by providing alternative solutions when necessary.
  • Ensure the accuracy of custom paint scheme charts.
  • Host customer visits and plant tours, facilitating a deeper understanding of our operations.
  • Collaborate with various Volvo Group companies and vendors to enhance our service delivery.
  • Timely pricing of acknowledgments to meet departmental objectives.
  • Act as a mentor and technical leader for Associate Engineers.
  • Complete additional tasks as assigned by management.

Required Skills and Qualifications:

  • Strong technical knowledge of vehicle systems and documentation.
  • Exceptional oral and written communication skills.
  • Ability to comprehend and implement the company's business strategy.

Educational Background:

Candidates must meet the educational and experience requirements outlined in the pathways below:

Path A:
4-year Bachelor of Science degree in Mechanical, Electrical, or a related engineering field.

Path B:
8 years of relevant engineering or technical experience in the heavy truck or automotive industry.

Benefits:

We offer a competitive compensation package, including:
  • Comprehensive Medical, Dental, and Vision Insurance.
  • 401k plan with matching contributions.
  • Generous Paid Time Off and community volunteering hours.
  • Health Savings Account (HSA) options.
  • Opportunities for professional growth.
  • Short-Term and Long-Term Disability Insurance.
  • Discounts on local events and services.
  • On-site amenities including a café and gym.
  • Wellness programs and resources.

Company Culture:

At Volvo Group, we are committed to fostering an inclusive and diverse workplace where everyone can thrive. We believe in empowering our employees to bring their authentic selves to work, contributing to a supportive environment free from discrimination. Join us in our mission to shape the future of sustainable transport solutions.