Field Service Professional
1 day ago
**About the Role**
We are looking for a talented Field Service Engineer II to join our team. As a Field Service Engineer II, you will be responsible for performing on-site installation and preventive maintenance of Chromatography and Mass Spectrometer equipment at customer labs.
The ideal candidate will have 3+ years of experience servicing and maintaining complex scientific equipment, as well as excellent communication and problem-solving skills. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply.
**Key Responsibilities:**
- Perform on-site installation and preventive maintenance of Chromatography and Mass Spectrometer equipment
- Handle personal parts inventories and complete job tasks using service ticket management software
- Train customers on MS equipment and software
- Provide a communication link between the customer and the company to ensure effective service delivery
**Requirements:**
- High school diploma or equivalent required
- 3+ years of experience in servicing and maintaining complex scientific equipment
- Bachelor's degree preferred or equivalent work experience
- Excellent communication and problem-solving skills
**Salary Range:** $31.73-$47.60 per hour (based in California)
This position may also be eligible for a variable annual bonus based on company, team, and/or individual performance results.
**Benefits Include:*
- A comprehensive total rewards package, including medical, dental, and vision plans
- Paid time off (120 hours) and paid holidays
- Accident and life insurance
- Short- and long-term disability
- Retirement and savings programs
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