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Customer Service Associate

2 months ago

Casselberry, Florida, United States City of Casselberry Florida Full time
Job Summary

The City of Casselberry is seeking a highly skilled Customer Service Representative I to provide exceptional customer service and clerical support. As a key member of our team, you will be responsible for delivering top-notch service to our citizens, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Provide customer service and support via phone, email, and in-person
  • Respond to citizen inquiries and resolve issues in a timely and professional manner
  • Perform clerical duties, including data entry, filing, and record-keeping
  • Assist with special projects and events as needed
Requirements
  • High school diploma or equivalent required
  • 1-2 years of customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Why Work for the City of Casselberry?

We offer a dynamic and supportive work environment, competitive pay and benefits, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about public service, we encourage you to apply for this exciting opportunity.