Customer Service Representative

7 days ago


Centerville, Indiana, United States Rite Aid Full time
Service Associate Role

As a Service Associate at Rite Aid, you will play a vital role in delivering exceptional customer experiences and contributing to the success of our stores. Your primary responsibility will be to provide top-notch customer service, ensuring that every customer leaves the store satisfied and eager to return.

Key Responsibilities:
  • Provide excellent customer service by assisting customers with their shopping needs, answering questions, and resolving issues in a friendly and efficient manner.
  • Engage with customers in a positive and professional way, building rapport and creating a welcoming atmosphere.
  • Maintain a clean and organized store environment, adhering to Rite Aid's high standards of cleanliness and safety.
  • Stock shelves and endcaps with merchandise, ensuring that products are displayed attractively and easily accessible to customers.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Assist with the operation of the One-hour Photo department, if applicable, and build and maintain displays of merchandise.
  • Complete inventory counts and order merchandise based on the results, ensuring that the store is always well-stocked and ready to meet customer needs.
Qualifications:

To be successful in this role, you must be at least 16 years old and possess excellent communication and interpersonal skills. You should be able to work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet customer needs.

What We Offer:

Rite Aid is committed to providing a supportive and inclusive work environment that inspires and motivates our associates to reach their full potential. We offer competitive health plans, generous paid time off, 401K matching, and career growth opportunities. Our goal is to create an experience for all our associates that is easy, exciting, and engaging.

The typical starting pay range for this position is between $15 - $17 per hour, although wages can vary based on experience and geography.



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