Retail Customer Experience Team Lead

6 days ago


Virginia Beach, Virginia, United States T.J. Maxx Full time
Customer Experience Coordinator Job Description

T.J. Maxx is seeking a Customer Experience Coordinator to promote an excellent customer experience and oversee a team of Associates at the front of store.

Key Responsibilities:
  • Train and coach Associates on personalizing the customer experience while promoting loyalty programs
  • Address customer concerns and issues promptly
  • Coordinate breaks for all Associates
Requirements:
  • Excellent customer service skills
  • Ability to lead and motivate a team
  • Strong communication and problem-solving skills

As a Customer Experience Coordinator at T.J. Maxx, you will have the opportunity to make a positive impact on our customers' shopping experience and contribute to the success of our team.



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