Director of Residential Operations

4 days ago


Tallahassee, Florida, United States Florida Sheriffs Youth Ranches Full time
Job Overview

The Florida Sheriffs Youth Ranches is seeking a highly qualified and experienced professional to fill the position of Director of Residential Services. This role provides oversight for the organization's residential programs and services, ensuring that all aspects of program delivery meet the highest standards of quality and effectiveness.

About the Role

This exempt position reports directly to the Vice President Program and is responsible for providing leadership and direction to the residential program team. The successful candidate will possess a Master's degree in the human services field and at least seven years' experience in a social service setting, with a minimum of five years in an administrative or supervisory capacity.

$67,000 Annually

Key Responsibilities:

  • Provides oversight and consultation for the administration and supervision of residential programs, services, and facilities.
  • Recruits, selects, orients, trains, and supervises Program Directors, Campus Life Director, and Clinical Director; appraises performance, disciplines, addresses complaints and resolves problems.
  • Provides risk management training for all new employees at all residential programs. Manages, participates, and instructs as necessary on various topics required by the FSYR and its contractual and monitoring agencies.
  • Assists the Vice President Program and program staff to ensure that all licensing, accreditation, contracts, rate agreements, Medicaid applications, and other standards for programs and services are met.
  • Facilitates relationships between programs and services and with the Main Office.
  • In conjunction with the Vice President Program, assists program staff in the development of any new programs/services or to make any major changes or modifications to existing programs/services.
  • Maintains relationships with District/Regional DCF, DJJ, Medicaid, or other agencies.
  • Coordinates with the Quality Improvement Director in developing policies, procedures, directives, manuals, and training programs.
  • Provides oversight and coaching towards budget, expenditures, and revenue-generating activities to ensure that resources are maximized and that all programs are fiscally accountable.
  • Ensures that responsible employees are monitoring all required clinical and non-clinical documentation and case records to ensure timely and up-to-date completion.
  • Supports Donor Relations staff in ensuring that donors, sheriffs, volunteers, and other stakeholders are cared for and serviced in a timely and high-quality fashion.
Requirements
  • A Master's degree in the human services field from an accredited college or university.
  • A minimum of seven years' experience in a social service setting, with a minimum of five years in an administrative or supervisory capacity.
  • Experience in administering multi-service, multi-site agencies with a residential component is preferred.
  • Excellent communication, problem-solving, and leadership skills.
  • The ability to work effectively in a fast-paced environment and adapt to changing priorities.


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