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Hospitality Service Representative

2 months ago


Stockton, California, United States Interstate Hotels & Resorts Full time

Hospitality Service Representative

Interstate Hotels & Resorts is seeking a dedicated Hospitality Service Representative to enhance our team. In this role, you will serve as the initial point of contact for our diverse clientele, ensuring a warm welcome and outstanding service that aligns with our core values.

Commit to Excellence: Your primary focus will be to provide an exceptional guest experience consistently, adhering to the standards set by our esteemed brand.

Collaborate as a Team: At Interstate, teamwork is vital. You will collaborate closely with your colleagues to ensure that every shift operates smoothly and efficiently.

Exemplify Enthusiasm: Your engagement and proactive approach will be key in delivering service with a positive attitude.

Prioritize Guest Satisfaction: You will be aware of the performance metrics that gauge your team's success and strive to positively impact these during your shifts.

To thrive in this position, a passion for delivering outstanding guest experiences and embodying our brand principles is essential. We value personality over prior experience, so a vibrant character and a genuine passion for hospitality are crucial.

In return, we offer a competitive salary and an attractive benefits package. We are committed to investing in your professional growth within our esteemed brand, partnering with Interstate Hotels & Resorts, a leading global management company.

At Interstate, we believe that our people are the foundation of our success. As a global leader, we are dedicated to fostering a diverse community and empowering everyone to reach their full potential.

Benefits:

  • Global Hilton Discounts
  • Exclusive Interstate Discounts and Benefits
  • Complimentary Parking
  • Free Meals (subject to hours worked)
  • Provided Uniform