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Appliance Sales Expert

2 months ago

Grove City, Ohio, United States Best Buy Full time
About the Role

We're seeking a highly skilled Retail Sales Specialist to join our team at Best Buy. As a key member of our sales floor, you'll play a critical role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Engage with customers in the appliances department to understand their needs and preferences, providing expert service and recommendations.
  • Maintain expert-level knowledge of all products in the appliances category, including specifications, features, and benefits.
  • Use effective time management strategies to optimize daily tasks and responsibilities.
  • Stay informed about the latest technology trends and products through continuous learning and professional development.
  • Handle customer inquiries, complaints, and returns professionally, ensuring a positive shopping experience.
  • Prioritize activities based on urgency and importance, set realistic deadlines, and use tools and techniques to manage time effectively.
  • Maintain department merchandising and readiness to serve customers.
  • Train other sales floor personnel on how to be successful in the department.
Requirements
  • 1 year of experience building complex solutions in sales, customer service, or related fields.
  • Preferred qualifications include 1 year of leadership experience in a related field or military leadership equivalent, 1 year of experience selling in premium products, luxury brands, and/or custom design environments, and 1 year of experience in customer relationship management (CRM).
About Us

At Best Buy, we're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially during key moments in your life.

Our benefits include:

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support

We're an equal opportunity employer and value diversity in our workplace.