Membership Programming Director

6 days ago

Miami, Florida, United States Riviera Dining Group Full time
About Riviera Dining Group

Riviera Dining Group is a collective of individuals dedicated to excellence and the art of sensory engagement. We embrace the rhythms of life and are motivated by the thrill of adventure. Our core principles focus on providing customers with immersive experiences, organic design, and a refined culinary journey.

Job Description

We are seeking an experienced and dynamic Membership Programming Director for our exclusive membership club. The ideal candidate will develop and manage a diverse range of programs and events for our high-net-worth members, ensuring each offering reflects the club's commitment to luxury, exclusivity, and exceptional service.

Responsibilities:
  1. Program Development:
    Design, plan, and implement a variety of high-quality programs and events, including social gatherings, cultural experiences, wellness retreats, travel excursions, educational workshops, and high-quality member mixers
    Collaborate with external partners and vendors to curate unique and exclusive experiences for members.
  2. Member Engagement:
    Develop and maintain strong relationships with members to understand their interests and preferences, ensuring programming aligns with their expectations and enhances their membership experience.
    Solicit feedback and make continuous improvements to programs based on member input and industry trends.
  3. Strategic Planning:
    Create a comprehensive annual programming calendar, balancing a mix of events that appeal to diverse member demographics following the 4 Membership pillars
    Monitor industry trends and competitor offerings to keep the club's programming innovative and competitive.
  4. Budget Management:
    Develop and manage the programming budget, ensuring cost-effective allocation of resources while maintaining high standards of quality.
    Oversee financial planning and reporting for all programs and events.
  5. Team Leadership:
    Lead and mentor a team of event coordinators and support staff, fostering a collaborative and high-performing work environment.
    Provide training and development opportunities to enhance team skills and performance.
  6. Marketing and Promotion:
    Work closely with the marketing project manager and the head of partnerships and communication to create compelling promotional materials and communication strategies for upcoming programs and events.
    Utilize digital platforms and social media to enhance member engagement and participation.
  7. Operational Excellence:
    Ensure all programs and events are executed flawlessly, with attention to detail and a focus on delivering exceptional member experiences.
    Implement and maintain standard operating procedures for event planning and execution.
Requirements:
  • Bachelor's degree in hospitality management, Event Planning, Marketing, or a related field.
  • Minimum of 7-10 years of experience in program development, event planning, or a similar role within the luxury lifestyle, hospitality, or private membership sector.
  • Proven track record of creating and executing successful programs and events.
  • Strong leadership and team management skills.
  • Excellent interpersonal and communication skills, with the ability to engage and build relationships with high-net-worth individuals.
  • Strategic thinker with strong organizational and problem-solving abilities.
  • Ability to work flexible hours, including evenings and weekends, as required by event schedules.

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