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Room Service Specialist

2 months ago


Phenix City, Alabama, United States Hampton Inn and Suites Full time

Room Service Specialist

Become a valued member of our team at Hampton Inn and Suites as a Room Service Specialist. In this role, you will play a crucial part in ensuring that our guest accommodations are kept in pristine condition. Your responsibilities will include engaging with guests, utilizing cleaning equipment, and collaborating with your colleagues to provide an exceptional experience for all visitors.

  • Thoroughly cleaning guest rooms, bathrooms, and kitchen areas
  • Exhibiting outstanding customer service skills
  • Handling and moving bulky items
  • Professionally interacting with guests
  • Using vacuums and various cleaning products effectively

Beyond room maintenance, you may also support laundry operations and contribute to the overall hygiene of the hotel. Room Service Specialists are expected to manage waste disposal, change linens, and fulfill other assigned responsibilities.

Qualifications:

  • At least 6 months of experience in a cleaning role is preferred
  • Strong emotional intelligence and communication abilities
  • Capability to anticipate and respond to guests' needs
  • High school diploma or equivalent

If you possess a keen eye for detail, take pride in delivering exceptional service, and thrive in a team-oriented environment, we encourage you to consider the Room Service Specialist position at Hampton Inn and Suites.