Housekeeping Attendant

5 days ago


Phenix City, Alabama, United States Hampton Inn and Suites Full time
Housekeeper Job Description

At Hampton Inn and Suites, we are seeking a highly skilled and detail-oriented Housekeeper to join our team. As a Housekeeper, you will be responsible for ensuring the cleanliness and comfort of our hotel rooms and suites.

Key Responsibilities:
  • Clean and maintain hotel rooms and suites, including bathrooms and kitchens
  • Demonstrate excellent customer service skills and interact with guests in a professional and helpful manner
  • Complete tasks in a timely and efficient manner, including lifting and moving heavy items
  • Operate vacuums and use different types of cleaning solutions
  • Work effectively as part of a team to achieve common goals
  • Contribute to laundry duties, including washing and drying of linens and towels
Requirements:
  • Preferably 6 months of experience in cleaning or janitorial related field
  • 6 months+ years of food preparation and service experience
  • Emotionally competent and able to effectively manage disruptive emotions and impulses
  • Ability to stay composed, positive, and unflappable even in trying moments
  • Engage every guest in conversation and recognition
  • Resolve any guest issue immediately
  • Promote the hotel by demonstrating a high level of positive attitude and energy to serve our guests
  • Ability to anticipate guests' needs
  • Represents the hotel to the guest throughout any stage of the guest's stay
  • Embraces and respects diversity and multicultural environment
Skills:
  • At least average oral communication
  • Requires walking and repetitive motions, and may on occasion have to lift and carry up to 40 pounds
  • Able to stand, sit, and walk, for more than 4 hours
Education:
  • Background screening for previous criminal history
  • Employment may be contingent upon at least 80% score on test on hotel's reservations system (PMS) after training
  • At least high school diploma or G.E.D.
  • Participate in all training as assigned


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