Senior Director of Shelter Programs

1 week ago

Leominster, Massachusetts, United States Making Opportunity Count Inc Full time

About Making Opportunity Count Inc:

We are a non-profit human services agency dedicated to creating positive change and enhancing the lives of individuals and families in our community. Our mission is to foster community growth, provide essential services, and promote holistic well-being.

We offer a comprehensive benefits package to support the well-being of our employees, including:

  • Health, Dental, and Vision Insurance
  • Company Paid Life Insurance and Long Term Disability
  • Flexible Spending Account
  • 15 Paid Vacation Days
  • 12 Paid Sick Days
  • 13 Paid Holidays
  • Hybrid Work Opportunities
  • Student Loan Forgiveness Assistance
  • Tuition Remission
  • Pet Insurance
  • Employee Discounts
  • Professional Development Opportunities
  • Immediate 403b Employer Contribution, 100% Vesting on Day One

About the Role:

We are seeking an experienced Executive Leader of Homeless Services to oversee and manage our shelter programs. The successful candidate will be responsible for ensuring the smooth operation of our shelter programs, which provide critical support to individuals and families in need. They will be expected to lead a team of dedicated professionals, develop and implement program policies and procedures, and ensure compliance with all relevant regulations and standards.

Key Responsibilities:

  • Develop and implement program policies and procedures to ensure the effective and efficient operation of our shelter programs.
  • Lead and manage a team of dedicated professionals, providing guidance, support, and mentorship as needed.
  • Ensure compliance with all relevant regulations and standards, including those related to health and safety, program quality, and client confidentiality.
  • Collaborate with other departments and community partners to ensure the delivery of high-quality services to our clients.
  • Monitor program outcomes and make data-driven decisions to continuously improve program effectiveness and efficiency.

Requirements:

  • Bachelor's degree in social work, public administration, or a related field.
  • At least 7 years of experience in program management, preferably in a shelter or housing-related field.
  • Demonstrated experience in leading and managing teams, with a strong focus on staff development and mentorship.
  • Excellent communication, interpersonal, and organizational skills.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

Preferred Qualifications:

  • Master's degree in social work, public administration, or a related field.
  • Experience working with diverse populations, including individuals experiencing homelessness, mental illness, and/or substance use disorders.
  • Experience with grant writing and fundraising.
  • Knowledge of local, state, and federal regulations related to shelter and housing programs.
  • Bilingual in English and Spanish.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package.
  • A chance to make a meaningful impact in our community.

We are an equal opportunity employer and welcome applications from diverse candidates.

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