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Field Service Engineer

2 months ago


New Haven, Connecticut, United States Orion Talent Full time

Orion Talent is seeking a skilled Field Service Technician to join their team. As a Field Service Technician, you will provide technical support to Senior Field Representatives at regional off-site fuel cell power plant locations. Your primary responsibility will be to perform hands-on maintenance and repair services on-site for the company's fleet of fuel cell installations.

You will participate in the commissioning of new fuel cells at new sites, as well as support troubleshooting, testing, and repair activities on existing fuel cell installations. Your duties will include:

  • Performing troubleshooting and repairs on fuel cells installed at customer sites.
  • Collaborating with others on commissioning of new fuel cell installations.
  • Performing service and troubleshooting on ancillary equipment used for overall fuel cell operation.
  • Increasingly utilizing the fuel cell remote monitoring system to control fuel cells, as directed.
  • Utilizing electrical schematics to troubleshoot electrical components.
  • Completing all assigned reports prior to leaving customer sites.
  • Provision and maintenance of accurate product service histories.
  • Traveling overseas as needed.
  • Overtime is required as needed.

The ideal candidate will have years of hands-on experience servicing/troubleshooting products containing a variety of components. Electrical/HVAC trade school certification, E1/E2 or P1/P2 license is a plus but not required. Understanding of principles of large distribution switchgear 480volt systems, experience with computer systems, preferably remote monitoring and control systems, and understanding of mechanical and electrical componentry, plumbing, and systems operation are also essential. Candidates with a background in HVAC systems or electrical troubleshooting in the military should apply.

Competitive benefits package to include 401k, Medical, Dental and vision as well as tools and company vehicle. Travel: 25%, local travel to Bridgeport and New Haven sites and travel to Long Island, NY as needed. Overseas travel as needed.