Field Sales Consultant
1 week ago
Arc3 Gases, Inc. is a well-established, family-owned manufacturer and distributor specializing in industrial, medical, food and beverage, and specialty gases, along with welding supplies. With a significant presence across multiple states, we pride ourselves on our extensive retail and distribution network, ensuring exceptional service for a diverse clientele spanning various industries, including fabrication, manufacturing, healthcare, and food services.
At Arc3, we believe in fostering enduring relationships with our employees, customers, and partners. Our commitment to treating individuals with respect and reliability helps us build trust through our technical expertise, enabling our customers to enhance their operations. We focus on attracting, developing, and retaining talent by offering competitive compensation, comprehensive benefits, and a clear career trajectory, while prioritizing the safety and well-being of our team.
Position Summary
The Field Sales Consultant plays a crucial role in driving profitable sales growth for our Augusta, GA location by establishing and nurturing robust customer relationships. A successful candidate will leverage their listening skills and technical knowledge to assess customer needs and deliver optimal product and service solutions.
Key Responsibilities
- Identify potential customers through various channels, including online research, cold-calling, referrals from existing clients, and participation in industry events.
- Develop and maintain an in-depth understanding of Arc3's product offerings and services, ensuring customers can effectively utilize and maximize their benefits.
- Communicate product details, pricing, and address customer inquiries.
- Conduct regular visits to customer sites to assist in process improvements.
- Negotiate pricing and prepare quotes.
- Maintain accurate customer records.
- Draft and submit sales contracts for orders.
- Provide information on delivery schedules, service agreements, warranties, and other relevant product details.
- Collaborate with team members to share insights on sales strategies and market trends.
- Distribute promotional materials and product samples.
- Promote service contracts for technical products.
- Demonstrate the functionality of technical products.
- Coordinate installation and testing of products and equipment.
- Ensure accuracy in materials lists.
- Consult with vendors and colleagues to resolve technical issues faced by customers.
- Address customer complaints and facilitate swift resolutions.
Qualifications
- Must be at least 21 years of age.
- Ability to obtain a forklift license provided by Arc3.
- 3-5 years of experience in the industrial gases or welding supplies distribution sector, along with 2-5 years of sales experience.
- Physical capability to stand, sit, reach, bend, lift up to 75 lbs, and drive a vehicle.
- Availability to work weekends on a rotational basis for emergency situations.
Benefits
- 401(k) Retirement Plan with Company Match
- Health, Dental, and Vision Insurance
- Flexible Spending Accounts for Health Care and Dependent Care
- Health Savings Accounts with Annual Company Contribution
- Company Paid Short-Term and Long-Term Disability Insurance
- Company Paid Life and Accidental Death and Dismemberment Insurance
- Voluntary Life, Critical Illness, and Accident Insurance
- New Employee Referral Bonus Program
- Tuition Reimbursement
- Paid Time Off
- Paid Holidays
- Employee Assistance Program
- Wellness Program with Health Insurance Premium Discounts
- Company Paid Uniforms
- Reimbursements for Personal Protective Equipment
Confidentiality and Discretion
All employees are required to sign a nondisclosure agreement regarding confidential information.
Equal Opportunity Employer. Disabled/Protected Veterans.
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