Senior Clinical Business Solutions Analyst

2 days ago

Chester, Virginia, United States Mercy Full time
About the Role

We're seeking a highly skilled Senior Clinical Business Solutions Analyst to join our team at Mercy. As a key member of our Epic Beaker team, you will play a critical role in driving business solutions and improving patient care.

Key Responsibilities
  • Formulate and define business scope and objectives, as well as Epic Clinical Systems requirements, through research and fact-finding combined with an understanding of business and industry requirements.
  • Perform functional analysis, requirements definition, and application module configuration and testing.
  • Conduct prototypes, develop functional specifications, data mapping, function mapping, set configuration tables, and set transaction/control tables.
  • Have a thorough understanding of business processes and flows to enable the analysis of business requirements and the development of solutions for business functions.
  • Identify and resolve gaps in business processes. Involved in security/authorization setup, user documentation, data interface design, data migration, and reconciliation.
  • May be involved in the installation and tuning of modifications, as well as archiving data. Generally, this position has light programming skills in the appropriate language to develop scripts necessary for application functionality.
  • Function as a primary liaison between Epic Clinical Systems teams and internal and external customer teams requiring Epic Clinical Systems services.
  • Manage and cultivate the Epic Clinical Systems teams' relationships with internal customers and project teams.
  • Marshal appropriate resources to deliver Epic Clinical Systems services in support of project deliverables.
  • Production Support – monitoring, troubleshooting, configuring, enhancing, and providing advanced customer support.
  • Deployment/Implementation – planning and executing the implementation of new applications or system integration and testing.
  • Design – researching, recommending, and designing new technologies, new configurations, and enhancements to existing systems; providing consulting advice to customers on the capabilities of the environment.
Requirements
  • Experience: 2 years of relevant technical or business work experience.
  • Epic Certification within 6 months of hire.
  • Required Education: Bachelor's degree in a related field, specialized training, or equivalent work experience.
  • Other:
  • Experience with requirements management, diagramming, use case development.
  • Experience in process design, reengineering, and requirements documentation methodologies.
  • Experience in the design and production of quality deliverables.
  • Skilled in using Microsoft Office products, including Visio.
  • General understanding of Software Development Life Cycle.
  • Good communication skills, both verbal and written.
  • Vendor relationship skills.
  • General understanding of a variety of operating systems.
  • Ability to work in a complex technical environment.
  • Laboratory experience preferred.
  • Experience with Data Innovations, Blood bank Software, or HL7 interfaces is desirable.
About Mercy

Mercy is a healthcare organization dedicated to providing compassionate care and exceptional service. We believe in careers that match the unique gifts of unique individuals and strive to create a supportive community that enables our employees to grow and thrive.

We offer a range of benefits, including comprehensive health, vision, and dental coverage, PTO, tuition reimbursement, and employer-matched retirement funds. We're committed to creating a workplace that is inclusive, diverse, and supportive of our employees' well-being.

Join us and discover why Mercy is a top place to work.

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