Lead Dispute Specialist Jacksonville FL
7 days ago
We are seeking a highly motivated Lead Disputes Specialist/Team Manager to oversee our disputes resolution team. This individual will manage daily team operations, develop strategies to enhance internal processes, and ensure compliance with regulations.
The ideal candidate will have a strong background in Reg-E error resolution, leadership skills, and the ability to collaborate across departments to safeguard our customers and company.
Responsibilities- Supervise the dedicated external team to ensure adherence to company policies and procedures.
- Address and resolve escalated customer concerns via chat, email, and phone.
- Coordinate with customers, internal teams, and card programs.
- Regularly monitor to ensure dispute processes comply with procedural and regulatory standards.
- Assist in implementing and automating new processes and procedures.
- Document all processes as per network operator regulations.
- Effectively communicate with senior management and stakeholders on dispute matters.
- Experience with FDCPA, Reg E, and Reg Z.
- 2-5 years of chargeback/risk analysis or operations experience.
- 2+ years in customer-facing roles.
- Proven track record in team management and leadership.
- Proficiency in fraud detection tools and practices.
- Proficient in complex problem-solving.
- Adaptive in fast-paced environments.
- Skilled in project management and process enhancement.
- Enthusiastic about enhancing the customer journey.
We offer a competitive salary range of $74,500-$90,000 DOE and a fully remote work environment. We are proud to be an equal opportunity employer and provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.
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Veterinarian in Downtown Jacksonville, FL
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Veterinarian in Downtown Jacksonville, FL
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Veterinarian in Downtown Jacksonville, FL
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Jacksonville, Florida, United States Jacksonville Community Pet Clinic - West Full timeAbout Jacksonville Community Pet Clinics- WestWe are a fast-paced, full-service small animal practice located in the heart of Jacksonville Beach, FL. Our clinic offers a unique blend of preventative medicine, in-house labs, laser therapy, radiology, dentistry, and comprehensive pet care.As a veterinarian at our West location, you will be part of a...
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Veterinarian in Downtown Jacksonville, FL
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Jacksonville, Florida, United States Universal Health Services Full timeOpportunity DetailsRiver Point Behavioral Health, a leading provider of specialized care, is seeking a Weekend PRN Psychiatrist to join our Inpatient Services team in Jacksonville, FL. Our facility is dedicated to delivering personalized treatment plans tailored to the needs of our patients.Position HighlightsCompetitive compensation for Weekend PRN...
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Recreation Specialist
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Jacksonville, Florida, United States K.A. Recruiting Full timeExciting Opportunity for Medical Technologist/MLT in Jacksonville, FLWe are seeking a highly skilled Medical Technologist/MLT to join our team in Jacksonville, FL. This is a full-time, permanent position with a competitive salary and benefits package.Position Highlights:Multiple shifts available, including evening and night shifts with shift...
