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Loan Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Loan/IRA Support Representative to join our Loan Services Team at Public Safety Credit Union. As a key member of our team, you will be responsible for providing exceptional support to our members by verifying loan information, filing notices of liens, and maintaining accurate documentation.
Key Responsibilities- Verify the accuracy of vehicle identification numbers and member information prior to lien filings.
- File notice of liens for all secured loans.
- Mail titles or lien releases on paid vehicle loans to members.
- Review incoming insurance documentation for secured loans.
- Maintain the Credit Union's collateral protection insurance program.
- Prepare, record, or send documents for recording on all real estate loans.
- Receive and file recorded real estate documents.
- Track and pay homeowners insurance and taxes for real estate loans.
- Maintain a tracking system for title policy and other important documentation on real estate loans.
- Maintain accurate, up-to-date documentation that complies with State and Federal rules and regulations for IRA and Deferred Compensation accounts.
- Maintain and coordinate the Credit Union's IRA program through Ascensus.
- Scan loan and membership related documents into OnBase.
- Respond to member inquiries regarding their accounts and other Credit Union products and services.
- Assist VP of Lending & Compliance with conducting quality control audits of loan files.
- Actively identify and promote all Credit Union products and services that meet existing or potential member needs.
- Maintain working knowledge of applicable laws, regulations, and policies relating to financial transactions and Credit Union services.
- Contribute to a teamwork environment.
- Ensure the confidentiality and accuracy of all member information.
- Accurately perform all duties and transactions.
- High school diploma or equivalent required.
- Financial institution work experience preferred.
- Medical, Prescription, Dental, Vision, Life, and Short- and Long-Term Disability Insurance all paid 100% for employees.
- Health Savings Account.
- Flexible Paid Time Off and Holiday Pay.
- Tuition Assistance for applicable programs.
- 401(K) Plan with employer match to prepare for your future.
- Casual dress code of logo shirts with jeans.
- PSCU banking privileges for you and your family.
