Commercial Loan Servicing Specialist

7 hours ago


Kansas City, Missouri, United States Commerce Bank Full time
About This Role

At Commerce Bank, we're seeking a highly skilled Commercial Loan Servicing Specialist to join our team. As a key member of our Commercial Loan Servicing (CLS) team, you will play a critical role in providing back-office operations support for commercial, business banking, and specialty lending products.

As a Commercial Loan Servicing Specialist, you will work closely with our Sales and Credit teams to remove roadblocks and complete operational tasks that enable us to meet our customers' commercial lending needs. Your responsibilities will include:

  • Conducting preliminary reviews of loan submissions to ensure regulatory and legal compliance
  • Preparing loan documents in accordance with Commerce Bank's credit policy
  • Interpreting complex loan documents to set up loans on our loan accounting system
  • Posting loan transactions and providing account problem resolution
  • Processing complex loan accounting transactions, such as syndications and participations
  • Providing ongoing monitoring and reporting of collateral securing commercial loans
  • Completing post-closing reviews to ensure all documents comply with regulatory requirements and Commerce Bank policy
  • Collaborating with internal and external business partners to improve service levels
  • Creating or updating procedural manuals and job aids as needed
  • Providing research and resolution to customer concerns/issues

Requirements

  • Ability to analyze, interpret, and understand commercial loan and/or legal documentation with a high degree of accuracy
  • Basic knowledge of commercial loan servicing databases and systems, including Shaw, ELAR, Credit Stream, LaserPro, CAC, and Appian
  • Basic knowledge of federal banking regulations, especially those related to commercial lending
  • Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
  • Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills
  • Ability to remain adaptable and resilient to all situations with an optimistic outlook and a positive attitude
  • Intermediate level proficiency with Microsoft Word, Excel, Teams, and Outlook

Education and Experience

  • Associate degree or equivalent combination of education and experience required. Bachelor's degree preferred.
  • 1+ years financial services experience required
  • Commercial lending experience preferred

This role will be mostly on-site in the office until training has completed; once training has completed, it will be hybrid/flexible: every other week in-office.

At Commerce Bank, we offer a competitive compensation package, including a base hourly range of $20.50 to $23.55. We also offer a range of benefits, including employer-sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.



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