Client Support Specialist

2 weeks ago


Savannah, Georgia, United States Mass Markets Full time
Position Overview

As a Customer Service Representative, you will play a vital role in delivering exceptional support to our clients across various sectors. Your primary responsibilities will include:

  • Inbound Customer Support: Engage with customers to address inquiries and resolve issues effectively.
  • Help Desk Assistance: Provide technical support and guidance to users, ensuring a seamless experience.
  • Back-Office Processing: Assist with administrative tasks that support customer interactions and service delivery.

This role is essential for maintaining high standards of customer satisfaction and fostering positive relationships with both commercial and public sector clients. Join us in enhancing the overall customer experience and contributing to our mission at Mass Markets.



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