Client Service Representative
3 days ago
Umpqua Bank is a leading regional bank with a strong presence in the Pacific Northwest. With over 5,000 employees, we offer a wide range of banking services to customers across the nation.
About the RoleThis position is responsible for processing customer account transactions quickly and accurately. The ideal candidate will have excellent communication skills and be able to build strong relationships with customers.
Key Responsibilities- Process customer transactions, including deposits, withdrawals, and transfers
- Provide exceptional customer service and build strong relationships with customers
- Perform cash handling functions, including balancing cash drawers and processing night deposits
- Stay up-to-date on new and existing products and services
- Identify and refer customers to relevant banking products and services
- Support daily branch tasks, including balancing ATMs and processing returned mail
- High school diploma or equivalent
- One year of experience as a client service specialist
- Bilingual skills a plus
- Ability to work in a fast-paced cash handling environment
- Strong organizational and time management skills
- Ability to work effectively as part of a team
We offer a competitive total rewards package, including base wages and comprehensive benefits. The pay range for this role is $18.00 to $21.00, and the pay rate for the selected candidate will be dependent on a variety of non-discriminatory factors.
We also offer eligible associates comprehensive healthcare coverage, a 401(k)-retirement savings plan with employer match, and a range of other benefits.
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