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Healthcare Administrative Supervisor

2 months ago

Spokane, Washington, United States Chas CO LTD Full time
EXCEPTIONAL BENEFITS PACKAGE
  • Comprehensive Medical, Dental, & Vision Coverage
  • Generous Paid Time Off (PTO) - up to 6 weeks of PTO annually
  • Childcare Assistance - $5,000 annual contribution to dependent care spending account
  • Student Loan Assistance - up to $5,250 per year for student loan repayments
  • Retirement Savings Plans - employer matches employee contributions up to 6% of gross earnings
*benefits eligibility criteria apply

Compensation Range: $67,725 - $99,273 USD per year.

We value diversity and inclusivity at CHAS Health. If you are enthusiastic about this position but do not meet every requirement, we encourage you to apply. You may be the ideal candidate for this or other opportunities.

Job Purpose:

Enhance the health of the communities we serve by overseeing front office and scheduling operations to ensure quality patient care and financial sustainability:

Key Responsibilities:
  • Collaborates with the Director of Operations to ensure efficient and patient-focused front office and scheduling processes within the assigned clinic.
  • Supervises, mentors, and develops the Front Office Supervisor and Patient Experience Supervisor/Lead, fostering accountability, teamwork, and employee engagement.
  • Assists in managing patient and staff schedules to guarantee appropriate access.
  • Addresses patient concerns in a professional and supportive manner.
  • Identifies and implements strategies to improve daily operational efficiency and effectiveness.
  • Engages in operational, programmatic, and quality improvement initiatives as directed by the Director of Operations.
  • Participates in the orientation and training of new clinic personnel.
  • Fosters positive staff relations, communication, effective care, and alignment with CHAS Health's mission.
  • Performs additional duties as assigned, supporting the CHAS Health Mission and Core Values.
Qualifications:

Education/Experience: Bachelor's degree in Business or Healthcare Administration or equivalent experience preferred. Previous experience in a community health center setting is preferred. Supervisory experience in the healthcare sector is required.

Skills: Strong interpersonal, written, and verbal communication skills are essential. Supervisory, organizational, time management, scheduling skills, and proficiency in personal computer applications, including Word and Excel, are required; experience with electronic health records is preferred. Competency in staff development, project management, quality improvement, and financial principles is required. Ability to thrive under tight deadlines, manage high-stress situations, and adapt to changing priorities. A valid driver's license and insurance are required. Commitment to fostering a safe, respectful, equitable, and inclusive environment is essential.

Physical Requirements:

While performing the duties of this position, the employee is regularly required to communicate, listen, and sit. The employee may occasionally need to move around the facility; use hands for handling tasks; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.