Customer Service Representative
6 days ago
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at the City of Copperas Cove. As a key member of our Utilities Department, you will be responsible for providing exceptional customer service and support to our utility customers.
Key Responsibilities- Process and manage utility billing accounts, including posting payments and resolving customer inquiries.
- Utilize computer software applications to service customer accounts and maintain accurate records.
- Develop and maintain expertise in assigned areas of utility administration operations, including work processes and software systems.
- Provide training and support to newer colleagues to ensure consistent account servicing processes.
- Communicate effectively with customers, colleagues, and other stakeholders via email, phone, and in-person interactions.
- Maintain accurate accounts and post updated information on computer systems.
- Work closely with meter technicians and billing technicians to resolve account matters and ensure efficient operations.
- Perform other essential duties as required to achieve successful operations of the department.
- High school diploma or GED equivalent.
- Two years of experience in municipal utilities and/or office administration, with one year of experience in clerical or related area required.
- Ability to type 35 wpm.
- Valid State Driver's License, or ability to obtain one prior to employment.
The work environment is moderately quiet, and the employee must have the ability to work well with others and have a good/pleasant attitude.
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Bilingual Customer Service Representative
4 days ago
Copperas Cove, Texas, United States Intelogix Corporation Full timeJob SummaryWe are seeking a highly skilled Bilingual (English/Spanish) Customer Service Representative to join our team at Intelogix Corporation. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience.Key ResponsibilitiesCustomer...
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Store Team Member
7 days ago
Copperas Cove, Texas, United States Family Dollar Full timeJob Summary:As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your primary focus will be on providing assistance with merchandise selection, completing cash register transactions, and answering questions about our store and...
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Administrative Assistant
7 days ago
Copperas Cove, Texas, United States City of Copperas Cove Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at the City of Copperas Cove. As a key member of our Utilities Department, you will be responsible for providing exceptional customer service and support to our utility customers.Key ResponsibilitiesProcess and manage utility billing accounts,...
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Junior HVAC Service Technician
2 weeks ago
Copperas Cove, Texas, United States AirHeads HVAC Full timePosition OverviewAirHeads HVAC is seeking a dedicated Junior HVAC Service Technician to engage in troubleshooting, diagnosing, servicing, repairing, and maintaining heating and cooling systems. This role is vital in ensuring customer satisfaction and operational efficiency in the HVAC sector.Compensation and BenefitsThis technician position offers a...
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Junior HVAC Service Technician
2 weeks ago
Copperas Cove, Texas, United States AirHeads HVAC Full timePosition OverviewAirHeads HVAC is seeking a dedicated Junior HVAC Service Technician to engage in troubleshooting, diagnosing, servicing, repairing, and maintaining heating and cooling systems. This role is based in the Kempner, TX region and offers a competitive compensation of $10 - $18/hour + bonuses, based on experience, along with a potential sign-on...
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Junior HVAC Service Technician
2 weeks ago
Copperas Cove, Texas, United States AirHeads HVAC Full timePosition OverviewAirHeads HVAC is seeking a dedicated Entry-Level HVAC Service Technician to engage in troubleshooting, diagnosing, servicing, repairing, and maintaining heating and cooling systems. This role is essential for ensuring optimal performance of HVAC systems.Compensation and BenefitsThis technician position offers a competitive salary ranging...
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Utility Billing Clerk
7 days ago
Copperas Cove, Texas, United States City of Copperas Cove Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at the City of Copperas Cove. As a key member of our Utilities Department, you will be responsible for providing exceptional customer service and support to our utility customers.Key ResponsibilitiesProcess and manage utility billing accounts,...
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Community Support Representative
2 weeks ago
Copperas Cove, Texas, United States Hill Country Community Action Association Full timeJob OverviewOrganization: Hill Country Community Action Association, Inc.Position: Family Services Coordinator (12 month) FLSA Status: ExemptReporting To: Assigned Content Area CoordinatorLocation: Cove North Head StartPosition Summary:The Family Services Coordinator (FSC) is responsible for ensuring that every Head Start child and their family receive...
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Senior HVAC Service Leader
1 week ago
Copperas Cove, Texas, United States AirHeads HVAC Full timeJoin Our Team at AirHeads HVACAirHeads HVAC is on the lookout for a dedicated and skilled full-time Lead HVAC Technician to provide exceptional service while conducting maintenance on residential heating and cooling systems, as well as assisting with installations in accordance with our company standards. Our technicians typically work Monday to Friday, from...
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Client Support Specialist
2 weeks ago
Copperas Cove, Texas, United States Intelogix Corporation Full timePosition Overview:InteLogix Corporation is on the lookout for a Customer Service Representative to enhance our team. In this pivotal role, you will serve as the initial point of contact for our clientele, delivering support, addressing concerns, and ensuring a seamless experience. The ideal candidate will possess outstanding communication skills, adept...
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Smoothie Bar Associate
1 week ago
Copperas Cove, Texas, United States Smoothie King Full timeJob OverviewBenefits:401(k) PlanPerformance-Based BonusesFlexible Work HoursHealth CoverageEmployer: SS2-Smoothie Sailing LLC, an independent franchisee of Smoothie King Franchises, Inc.Position PurposeAs a Smoothie Bar Associate, you are essential to our operations. You represent our brand and play a crucial role in assisting customers in achieving their...
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Non-Certified Patrol Officer
2 weeks ago
Copperas Cove, Texas, United States City of Copperas Cove Full timeGENERAL OVERVIEW: The Non-Certified Patrol Officer engages in academic and physical training aimed at achieving TCOLE certification and successfully completing an accredited police academy program. SUPERVISION: This position operates under the direct oversight of a Police Lieutenant. KEY RESPONSIBILITIES: - Comprehend and engage with lesson plans,...
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Inventory Associate
5 days ago
Copperas Cove, Texas, United States CarMax Full timeJob SummaryCarMax is seeking a highly motivated and detail-oriented Inventory Associate to join our team in Flow Operations. As an Inventory Associate, you will play a critical role in ensuring the efficient movement of vehicles on and off our lots, maintaining accurate inventory records, and providing exceptional customer service.Key ResponsibilitiesExecute...
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HVAC Technician
4 days ago
Copperas Cove, Texas, United States AirHeads HVAC Full timeJob Opportunity at AirHeads HVACAbout UsAirHeads HVAC is a reputable heating and air conditioning company operating in the Central Texas area since 2007. Our primary focus is to provide exceptional service and customer satisfaction without compromising on quality.We are a family-run business that values honesty and fairness above all else. Our team is...
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HVAC Technician
4 days ago
Copperas Cove, Texas, United States AirHeads HVAC Full timeAbout AirHeads HVACWe are a reputable and family-run business with a strong commitment to providing exceptional service and customer satisfaction in the heating and air conditioning industry. Since our inception in 2007, we have established ourselves as a trusted and reliable provider of HVAC services in the Central Texas area.Our MissionAt AirHeads HVAC,...
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Experienced HVAC System Technician
2 weeks ago
Copperas Cove, Texas, United States AirHeads HVAC Full timeJob OverviewAirHeads HVAC is seeking a dedicated full-time HVAC Installation Technician to efficiently and accurately install heating, ventilation, and air conditioning systems. We are looking for individuals who are passionate about providing exceptional service and thrive in a supportive work environment.This position offers a full-time schedule with...
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Heating and Cooling Systems Installer
2 weeks ago
Copperas Cove, Texas, United States AirHeads HVAC Full timeJob OverviewAirHeads HVAC is seeking a dedicated and experienced full-time HVAC Installation Technician to join our team. This role involves the precise and timely installation of heating, ventilation, and air conditioning systems in various residential settings. If you have a passion for providing exceptional service and want to be part of a company that...
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Lead Heating and Cooling Technician
1 week ago
Copperas Cove, Texas, United States AirHeads HVAC Full timeJoin AirHeads HVAC as a full-time Lead HVAC Technician dedicated to providing exceptional customer service while performing maintenance on residential heating and cooling systems and assisting with installations in line with company standards. The typical work schedule is Monday to Friday, 7:30 am to 5:30 pm, with occasional weekend, overtime, and evening...
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Experienced HVAC Maintenance Supervisor
2 weeks ago
Copperas Cove, Texas, United States AirHeads HVAC Full timeJoin Our Team at AirHeads HVACAirHeads HVAC is on the lookout for a dedicated full-time Lead HVAC Technician who is committed to providing exceptional customer service while executing maintenance tasks on residential heating and cooling systems. This role also involves assisting with installations in line with our company standards.The typical work schedule...
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Solid Waste Driver
4 days ago
Copperas Cove, Texas, United States City of Copperas Cove Full timeJob SummaryThe City of Copperas Cove is seeking a highly motivated and detail-oriented Solid Waste Driver - Collection and Disposal Specialist to join our team. As a key member of our Environmental Services department, you will be responsible for collecting and disposing of solid waste and recyclable materials in accordance with local, state, and federal...