IT Support Specialist
4 days ago
We are seeking a highly skilled IT Support Specialist to join our team at Bee Talent Solutions in Austin. As an integral member of our IT team, you will provide world-class service to our employees across all locations.
In this role, you will drive employee productivity by equipping and supporting the company's technology and IT Operations. You will resolve issues, answer questions, provide laptop support, provision new computers, and assist with company-wide IT initiatives.
Responsibilities:
- Understand all aspects of end-user support and technical/functional capabilities.
- Manage tasks and projects in a fast-paced operations environment, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution.
- Manage own queue of tickets according to SLAs and agreed procedures.
- Perform tasks related to the day-to-day operations of several large implemented enterprise business systems, including operation, training, troubleshooting, diagnosing, and supporting these systems (Google Workplace, Windows, Mac OS, Slack, etc.).
- Support office AV events by providing and supporting technical solutions.
- Actively transfer knowledge throughout the organization, participate in knowledge-sharing projects to develop best practices, conduct technology/application deep dive sessions, and mentor junior staff and new hires.
- Fully support compliance requirements such as MDM enrollments, physical hardware handling procedures, and ensuring work is documented by tickets.
- Continuously strive to improve their service offering for end users, assisting with improvement and education in a specialized focus area that shifts quarterly.
- Increase personal technical knowledge through development time, focusing on system features and identifying opportunities to add value to the business.
Requirements:
- Minimum of 3 years experience in an IT support role.
- Experience with managing incidents, requests, and problems according to an ITIL/ITSM framework.
- Demonstrated experience supporting devices and peripherals running on Windows, OSX, Android, and iOS.
- Hands-on experience with IT systems such as Active Directory, Okta, Google Workspace, Zoom, Slack, and related technologies with an understanding of computer networks (LAN/WAN/wireless/VPN).
- Strong customer service attitude and a genuine desire to help others.
- The ability to collaborate cross-departmentally to help identify trends and areas of potential improvement in IT services offered to the business.
- Strong attention to detail and a high degree of self-motivation and task management skills.
- Associates or Bachelor's Degree in Computer Science, MIS, IT or related discipline or equivalent experience.
- Thoughtful communicator with excellent verbal and written communication skills.
- Must be able to lift at least 25 lbs and read a 24 monitor at a resolution of 1920x1080.
-
IT Support Specialist
2 weeks ago
Austin, Texas, United States IT Shoulders, Inc. Full timeJob SummaryThe IT Helpdesk Specialist is a key member of our IT team, responsible for providing top-notch support to our end-users in a fast-paced biotech environment. As a specialist in computer hardware, software, and office systems, you will be the go-to person for troubleshooting and resolving technical issues.Key ResponsibilitiesInvestigate and resolve...
-
IT Support Specialist
5 days ago
Austin, Texas, United States IT Shoulders, Inc. Full timeJob SummaryThe IT Helpdesk Specialist is a key member of our IT team, responsible for providing top-notch support to our end-users. This role requires a high level of technical expertise, excellent communication skills, and a customer-centric approach.ResponsibilitiesInvestigate, analyze, and resolve technical issues related to computer hardware, software,...
-
IT Support Specialist
3 weeks ago
Austin, Texas, United States IT Shoulders, Inc. Full timeJob SummaryThe IT Helpdesk Specialist is a key member of our IT team at IT Shoulders, Inc., responsible for delivering exceptional IT end-user support in a dynamic enterprise biotech environment. This role encompasses a wide range of IT support services, including computer hardware, software, office systems, peripherals, and network infrastructure.Key...
-
Traveling Ultrasound Specialist
3 weeks ago
Austin, Texas, United States HealthCare Support Full timeJob Title: Traveling Ultrasound SpecialistHealthcare Support is seeking a skilled Ultrasound Technologist to join our team as a traveling specialist. This is a 13-week contract located in Austin, Texas.Job SummaryWe are looking for a highly motivated and experienced Ultrasound Technologist to work with our healthcare clients in Austin, Texas. As a traveling...
-
Travel Nurse RN Specialist
3 weeks ago
Austin, Texas, United States Healthcare Support Full timeJob Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team in a Medical Surgical setting. As a Travel Nurse RN Specialist, you will have the opportunity to work in a dynamic and challenging environment, providing high-quality patient care and collaborating with a team of healthcare...
-
Travel Nurse RN Specialist
3 weeks ago
Austin, Texas, United States HealthCare Support Full timeJob Opportunity with HealthCare SupportJob Title: Travel Nurse RN SpecialistJob Summary: We are seeking a skilled Travel Nurse RN Specialist to join our team at HealthCare Support. As a Travel Nurse RN Specialist, you will be responsible for providing high-quality patient care in a Telemetry setting.Responsibilities:Provide patient care in a Telemetry...
-
Travel Nurse RN Specialist
3 weeks ago
Austin, Texas, United States Healthcare Support Full timeJob Opportunity with Healthcare SupportJob Title: Travel Nurse RN SpecialistJob Summary: We are seeking a skilled Travel Nurse RN Specialist to join our team at Healthcare Support. As a Travel Nurse RN Specialist, you will be responsible for providing high-quality patient care in a dynamic and fast-paced Emergency Department environment.Key...
-
Travel Nurse RN Specialist
4 weeks ago
Austin, Texas, United States Healthcare Support Full timeJob Title: Travel Nurse RN SpecialistWe are seeking a skilled Travel Nurse RN Specialist to join our team at Healthcare Support.Job Summary:As a Travel Nurse RN Specialist, you will provide high-quality patient care in a dynamic and fast-paced environment. You will work closely with our team to deliver exceptional healthcare services to patients in...
-
IT Support Specialist
7 days ago
Austin, Texas, United States Prosum Full timeJob Title: IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Prosum. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees and customers.Responsibilities:Provide technical support and assistance to employees and customers via phone,...
-
Travel Nurse RN Specialist
4 weeks ago
Austin, Texas, United States Healthcare Support Full timeJob Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team. As a Travel Nurse RN Specialist, you will have the opportunity to work in a variety of healthcare settings and provide high-quality patient care.Responsibilities:Provide direct patient care in a telemetry settingCollaborate...
-
Travel Nurse RN Specialist
4 weeks ago
Austin, Texas, United States Healthcare Support Full timeJob Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team in a Medical Surgical setting. As a Travel Nurse RN Specialist, you will have the opportunity to work with a reputable healthcare organization and provide high-quality patient care.Job Responsibilities:Provide direct patient...
-
Travel Nurse RN Specialist
2 weeks ago
Austin, Texas, United States HealthCare Support Full timeJob Title: Travel Nurse RN SpecialistWe are seeking a skilled Travel Nurse RN Specialist to join our team at Healthcare Support. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.Job Details:Specialty: TelemetryJob Location: Austin, TexasTravel Nurse Salary:...
-
Travel Nurse RN Specialist
4 weeks ago
Austin, Texas, United States Healthcare Support Full timeJob Title: Travel Nurse RN SpecialistWe are seeking a skilled Travel Nurse RN Specialist to join our team at Healthcare Support.Job SummaryAs a Travel Nurse RN Specialist, you will provide high-quality patient care in a dynamic and fast-paced environment. You will work closely with our team to deliver exceptional healthcare services to patients in...
-
IT Support Specialist
2 weeks ago
Austin, Texas, United States Prosum Full timeJob Title: Information Technology Support SpecialistProsum is seeking a highly skilled and experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our end-users, ensuring that they have a seamless and efficient experience with our IT systems.Key...
-
IT Support Specialist
3 weeks ago
Austin, Texas, United States Baker Botts Full timeJob Title: IT Desktop Support SpecialistWe are seeking a highly motivated IT Desktop Support Specialist to join our team at Baker Botts L.L.P. in Austin, Texas.Job Summary:The IT Desktop Support Specialist will provide full IT desktop support to our office, working under the supervision of the Regional IT Manager. The successful candidate will have excellent...
-
IT Support Specialist
6 days ago
Austin, Texas, United States Apex Systems Full timeJob Title: IT Support SpecialistWe are seeking a highly skilled and experienced IT Support Specialist to join our team at Apex Systems. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients, ensuring that their IT systems and infrastructure are running smoothly and efficiently.Key...
-
IT Support Specialist
1 week ago
Austin, Texas, United States Baker Botts Full timeJob Title: IT Desktop Support SpecialistWe are seeking a highly motivated IT Desktop Support Specialist to join our team at Baker Botts L.L.P. in Austin, Texas.Job Summary:The IT Desktop Support Specialist will provide full IT desktop support to our Austin office, working under the supervision of the Regional IT Manager. This is a full-time, non-exempt...
-
Technical Support Specialist
2 weeks ago
Austin, Texas, United States Georgia IT Inc Full timeGeorgia IT Inc is seeking an experienced EUC Lead to join our team. The ideal candidate will have a deep understanding of the IT End User Computing landscape, including laptops, monitors, keyboards, mice, mobile devices, tablets, printers, applications, integration, and infrastructure layers. Key responsibilities include analyzing and developing solutions,...
-
Travel Nurse RN Labor and Delivery Specialist
3 weeks ago
Austin, Texas, United States Healthcare Support Full timeJob Title: Travel Nurse RN Labor and Delivery SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Labor and Delivery Specialist to join our team. As a Travel Nurse RN Labor and Delivery Specialist, you will be responsible for providing high-quality patient care in a Labor and Delivery setting.Responsibilities:Provide direct patient...
-
IT Support Specialist
2 weeks ago
Austin, Texas, United States University of Texas at Austin Full timeAthletics IT Support SpecialistJoin the University of Texas at Austin team as an Athletics IT Support Specialist, providing exceptional customer support for staff, student athletes, and visitors.Key Responsibilities:Technical Support: Respond to requests for assistance with IT equipment, software products, and event-related technology.Event Support: Offer...