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Network Operations Center

2 months ago

Queens, New York, United States Medisys Health Network, Inc. Full time
Job Title: NOC Analyst

Medisys Health Network, Inc. is seeking a highly skilled NOC Analyst to join our team. As a NOC Analyst, you will play a critical role in ensuring the smooth operation of our network infrastructure.

Key Responsibilities:
  • Monitoring and Escalation: Monitor network and server performance, identify and escalate issues, and collaborate with other IT teams to resolve complex technical issues.
  • Incident Response: Respond to and resolve incidents, document incident details, and assist in the development of root cause analysis reports.
  • Infrastructure Maintenance: Perform routine maintenance, coordinate with vendors for upgrades, and maintain accurate documentation of procedures and policies.
  • Collaboration: Work closely with other IT teams, communicate effectively with stakeholders, and participate in on-call rotations for after-hours support.
  • Capacity Planning: Monitor network traffic, analyze trends, and recommend upgrades and improvements based on capacity and performance analysis.
  • Security: Stay informed about the latest security threats, implement necessary measures, and monitor vulnerability notifications.
Requirements:
  • Technical Proficiency: Strong understanding of networking concepts and protocols, familiarity with network monitoring tools, and analytical problem-solving skills.
  • Communication: Excellent communication skills, ability to document procedures and technical information clearly, and ability to work collaboratively with cross-functional teams.

We offer a dynamic and challenging work environment, opportunities for professional growth, and a competitive compensation package. If you are a motivated and detail-oriented individual with a passion for IT and cybersecurity, we encourage you to apply for this exciting opportunity.