Roadside Assistance Dispatcher Leader

1 week ago


Canton, Michigan, United States Midas ARNAZ Auto Group Full time
About the Job
We are seeking a highly skilled Fleet Dispatcher to join our team at Midas / ARNAZ Auto Group. As a Fleet Dispatcher, you will play a critical role in ensuring the smooth operation of our roadside assistance services. This is an exciting opportunity to work with a reputable company and contribute to the success of our organization.

Key Responsibilities
* Receive and manage calls related to emergency and commercial road service
* Use a computer-aided call processing system to dispatch calls and provide detailed instructions to Fleet Service or contracted personnel
* Work effectively in a fast-paced environment and adapt to changing priorities

Requirements
* 1+ years of experience in a call center environment or similar role
* Strong communication and problem-solving skills
* Ability to work irregular hours, weekends, and holidays as needed

What We Offer
* Competitive hourly wage and bonus opportunities
* Comprehensive health insurance, dental, and vision coverage
* Paid time off, including 2 weeks' vacation and holiday pay

About Our Company
Midas / ARNAZ Auto Group is a leading provider of roadside assistance services. We are committed to delivering exceptional service to our customers and providing a supportive work environment for our employees.

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