Emergency Response Service Manager
1 day ago
We are seeking a dedicated Fleet Dispatcher to join our team at Midas / ARNAZ Auto Group. As a Fleet Dispatcher, you will be responsible for dispatching calls for emergency roadside assistance and working closely with our team to ensure the smooth operation of our services.
Responsibilities
* Dispatch calls for emergency roadside assistance to members and fleet personnel
* Use a computer-aided call processing system to manage calls and provide detailed instructions to Fleet Service or contracted personnel
* Collaborate with colleagues to resolve customer issues and improve service delivery
Requirements
* 1+ years of experience in a call center environment or similar role
* Strong communication and problem-solving skills
* Ability to work effectively in a fast-paced environment and adapt to changing priorities
What We Offer
* Competitive hourly wage and bonus opportunities
* Comprehensive health insurance, dental, and vision coverage
* Paid time off, including 2 weeks' vacation and holiday pay
About Our Company
Midas / ARNAZ Auto Group is a leading provider of roadside assistance services. We are committed to delivering exceptional service to our customers and providing a supportive work environment for our employees.
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