Customer Service Liaison

3 days ago


Mt Pleasant, South Carolina, United States Angela Holbert - State Farm Agent Full time

Angela Holbert State Farm is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Customer Service Representative.

About the Role
  • We offer a competitive salary of $45,000 per year, based on experience and qualifications.

The ideal candidate will be highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply.

Responsibilities
  1. Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  2. Manage appointment scheduling and office communications.
  3. Assist in handling incoming inquiries and maintaining customer records.
  4. Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  5. Provide excellent customer service and follow up on client needs.
  6. Support the team with various administrative tasks and projects.
Requirements
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Benefits
  • 401(k) plan with company matching.
  • Bonus based on performance.
  • Opportunity for advancement.
  • Paid time off.


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