Customer Service Representative
4 weeks ago
Customer Service Representative Job Description
U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers. Your primary responsibilities will include assisting customers with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory, and moving and hooking up U-Haul trucks and trailers.
Key Responsibilities:
- Assist customers with U-Haul products and services
- Use U-Scan technology to manage rentals and inventory
- Move and hook up U-Haul trucks and trailers
- Clean and inspect equipment on the lot
- Answer customer questions and educate them on products and services
- Prepare rental invoices and accept equipment returned from rental
- Install hitches and trailer wiring
- Fulfill other duties as assigned
Requirements:
- Valid driver's license and good driving record
- High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. You may be required to use protective clothing or gear.
Physical Demands:
The work requires some physical exertion, including long periods of standing, moving around, and positioning yourself to reach objects at varying heights.
U-Haul offers a range of benefits, including career stability, opportunities for advancement, and a supportive work environment.
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