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Animal Care Reception Specialist

2 months ago

Owensboro, Kentucky, United States OWENSBORO ANIMAL HOSPITAL LLC Full time
Job Overview

Veterinary Receptionist Role Summary

We are seeking a personable and detail-oriented Veterinary Receptionist to become a vital part of our animal care facility. In this administrative capacity, you will be responsible for checking in our animal patients, updating their records and owner details, scheduling appointments, processing payments, and promoting retail sales of pet food, toys, and other products available in our clinic. Additionally, you may assist in preparing prescriptions or providing home-care guidance to pet owners. Candidates interested in pursuing a career in veterinary medicine or those who possess veterinary technician certification are highly preferred. Exceptional customer service and computer proficiency are essential.

Key Responsibilities of the Veterinary Receptionist

  • Check-in animal patients
  • Collect and verify pet and owner information
  • Maintain accurate records
  • Schedule appointments efficiently
  • Process payments accurately
  • Promote retail sales
  • Prepare prescriptions and clarify instructions
  • Assist with various administrative tasks as required

Qualifications and Requirements

  • High school diploma or equivalent
  • Veterinary technician certification or license is preferred
  • Experience with AVImark is advantageous
  • Strong customer service skills
  • Basic math skills and computer literacy
  • Comfortable working with animals
  • Able to assist with technician procedures, including medicating and holding animals, and surgical assistance if necessary