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Sales Floor Representative

2 months ago

Madison, Wisconsin, United States Plato's Closet Full time
Position Overview:
At Plato's Closet, we specialize in buying and selling gently used apparel, footwear, and accessories for teens and young adults at significantly reduced prices. We are dedicated to delivering an outstanding shopping experience for our customers.

Role Responsibilities:
As a Sales Floor Representative, your primary responsibilities will include:
1. Welcoming customers promptly and assessing their needs to provide exceptional service.
2. Familiarizing yourself with our inventory, including brands and pricing, to effectively assist customers.
3. Supporting customers throughout their shopping journey and enhancing their satisfaction by recommending additional products.
4. Evaluating items brought to the store for resale and accurately recording purchases.
5. Properly pricing and tagging merchandise based on our established guidelines.
6. Maintaining an organized and well-stocked sales floor, including managing backstock effectively.
7. Ensuring cleanliness and orderliness throughout the store.

Career Advancement:
We offer numerous pathways for growth, including roles such as buyers, shift leaders, inventory coordinators, and management positions.

Compensation and Benefits:
With each promotion, you will receive wage increases and enhanced employee discounts. Additionally, we provide an Employee Retirement Savings Plan with a generous match on contributions.

Ideal Candidate Profile:
The successful candidate will be:
- Reliable and punctual, ready to contribute positively to the team.
- A team player who communicates courteously with customers and colleagues.
- Energetic and driven to meet customer needs in a fast-paced environment.
- Capable of working independently while also collaborating effectively with others.

Qualifications:
To thrive in this role, you should:
- Be able to stand and walk for extended periods, up to 8 hours daily.
- Lift up to 40 pounds without assistance.
- Demonstrate proficiency in operating a computerized sales system.
- Exhibit strong listening skills and the ability to learn quickly.
- Communicate effectively with team members and management.

About Us:
Plato's Closet is a locally-owned franchise committed to integrity, respect, and teamwork. We provide our employees with opportunities to understand our business operations and contribute to our success.