Insurance Commercial Lines Customer Service Representative

4 days ago


Fairmont, Minnesota, United States Bank Midwest Full time
Job Title: Insurance Commercial Lines CSR

Bank Midwest is seeking a highly skilled Insurance Commercial Lines Customer Service Representative to join our team. This role will work closely with producers and customers to provide exceptional customer service and support.

Key Responsibilities:
  • Work closely with agents to produce new accounts and retain existing commercial accounts.
  • Provide prompt and efficient service to designated accounts in support of producer and agency activities.
  • Collaborate with companies to market commercial account renewals.
  • Gather policy information as needed for renewals, changes, and quotations.
  • Maintain strong business relationships with external vendors, including underwriting, claims, and accounting staff of the insurance carriers represented by Bank Midwest Insurance Services.
  • Respond to customer needs by handling calls, customer contact, and documentation within management systems, as well as producing binders, certificates, and related items; verify accuracy.
Requirements:
  • Licensing in Property/Casualty and Life/Health is a plus; however, we will assist in training to secure proper licensing.
  • PC skills.
  • Strong verbal and written communication skills, accuracy, and attention to detail.
  • Strong customer service focus and ability to work in a team environment.
  • Work experience in a professional office setting is preferred.
What We Offer:

Bank Midwest offers a competitive compensation and benefits package, including Health, Dental, Vision, 401k Retirement, and Employee Stock Ownership Plan. We are an Equal Opportunity Employer and encourage Veterans, Women, and Minorities to apply.



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