E-Commerce Specialist

2 weeks ago

Austin, Texas, United States Whole Foods Market IP, L.P. Full time
Job Description

Whole Foods Market is seeking a highly skilled E-Commerce Specialist to join our dynamic team. In this role, you will be responsible for executing e-commerce tasks, processes, and project deliverables across Whole Foods Market's E-Commerce experiences.

Key Responsibilities:
  • Lead e-commerce execution for medium-scale programs, processes, or projects across one or more Whole Foods Market e-commerce touchpoints.
  • Partner with e-commerce, operations, merchandising, and other stakeholders to ensure accurate execution across e-commerce properties.
  • Analyze executional and team operational metrics; interpret results and create recommendations to guide future e-commerce strategy development and program execution.
  • Contribute detailed executional and process plans through deliverables such as work-back schedules and task lists; own small-medium scale written documents.
  • Support enhancements to digital experiences by contributing to and documenting business requirements.
  • Develop working relationships with internal and external digital product management partners to ensure e-commerce tools work as needed and that updates are communicated to other users.
  • Propose, develop, and analyze executional reports for auditing and quality assurance of medium complexity.
Requirements:
  • Understand how e-commerce site merchandising, catalog, item data, and digital products work.
  • Demonstrate knowledge and understanding of retail merchandising and store/ecommerce operations, and how these inputs can inform omnichannel e-commerce.
  • Knowledge of UX/Design best practices.
  • Some knowledge of software development practices and processes.
  • Conceptual understanding of product data, data structures, and data management.
  • Working knowledge of digital, marketing, and business measurement technologies and frameworks such as web analytics software, dashboard platforms, etc.
  • Excellent communication skills, including written, verbal, and listening.
  • Presents information and responds to questions with guidance, with both internal and external customers.
  • Able to communicate technical information effectively to non-technical audiences and stakeholders.
  • Maintains positive working relationships with cross-functional stakeholders.
  • Able to identify alignment/misalignment of team project goals with larger organizational strategy, goals, and objectives.
  • Ability to keep projects on track financially, creatively, and in accordance with stakeholder objectives and deadlines.
  • Understands standard project management methodologies and requirements.
Education & Experience:

BA/BS degree and 2-4 years' relevant experience OR equivalent combination of education and relevant experience.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

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