Customer Experience Specialist

7 days ago


Stevensville, Maryland, United States Target Full time
About Target

As a Fortune 50 company with over 400,000 team members worldwide, Target is a leading retailer in America. Our goal is to help all families discover the joy of everyday life by providing exceptional guest experiences.

Salary and Benefits

The estimated starting hourly rate for this position is $16.75 USD per hour, with a pay range of $16.75 - $25.15 USD per hour. As a Target team member, you will be eligible for competitive benefits, including financial and education assistance, well-being programs, and more.

Job Description
  • Create a welcoming experience for guests by delivering exceptional service and resolving any issues that may arise.
  • Be knowledgeable about the tools, products, and services available in the store to provide accurate information and solve guest problems.
  • Work efficiently to minimize guest wait times while maintaining accuracy and quality.
  • Provide excellent customer service by engaging with guests, listening to their needs, and responding promptly to their requests.
Required Skills and Qualifications
  • Effective communication skills, including the ability to use positive language and actively listen to guests.
  • A welcoming and helpful attitude towards guests and other team members.
  • Attention to detail while multitasking and working in a fast-paced environment.
  • The ability to remain focused and composed under pressure while achieving multiple tasks within established timeframes.
Benefits

We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and employee discounts. You will also have access to our Employee Assistance Program (EAP), which provides confidential counseling services and support for employees and their families.



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