Lead Housekeeping Supervisor

2 weeks ago


Vinton, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full time

Key Responsibilities:

This position entails a comprehensive review of the essential functions associated with the role, excluding any marginal tasks that may be incidental to the primary job duties.

All responsibilities outlined are fundamental to the position.

Team members are expected to adhere to any additional job-related instructions and fulfill other duties as directed by their supervisor.

This document does not establish an employment contract, either implied or explicit, other than an 'at-will' employment relationship.
Delivers exceptional guest service to both internal and external stakeholders. Embodies the #AddLife culture in all interactions with guests and colleagues.
Responsible for cultivating a supportive and motivating atmosphere for team members.
Maintains confidentiality of all sensitive information in accordance with established company policies and state regulations.
Provides guidance and training to Environmental Services Attendants in various tasks, ensuring outcomes meet or exceed company standards.
Collaborates with the Facilities Manager to develop task lists and checklists.
Conducts department pre-shift meetings and assigns job responsibilities as directed by the Facilities Manager.
Ensures compliance with OSHA and Hazcom regulations, including the upkeep of departmental Material Safety Data Sheets (MSDS).
Ensures all equipment and cleaning agents are properly labeled, stored, and that team members are thoroughly educated on their use and potential hazards.
Works alongside the Facilities Manager to establish inventory levels. Reviews equipment and supply inventories, reporting any discrepancies.
Receives and organizes equipment and supplies, ensuring proper distribution and storage.
Ensures all storage areas are clearly labeled and maintained in an orderly fashion.
Monitors the condition of equipment and ensures proper maintenance.

Addresses issues within the scope of authority and recommends actions for problems beyond the position's authority to the supervisor.

Keeps the supervisor informed of relevant activities.
Other responsibilities as assigned.

Regulatory and Compliance Duties:

In addition to the responsibilities outlined, each team member is accountable for compliance with applicable laws and regulations.

Participates in mandatory training sessions provided by the company.
Obtains and maintains necessary licenses. Performs duties in accordance with local laws and regulations.

Takes necessary precautions to ensure minors are not permitted in gambling areas, consuming alcoholic beverages, or purchasing tobacco products.

Possesses knowledge of the ordinances, regulations, laws, policies, and procedures relevant to the department.
Understands the property's programs aimed at addressing problem gaming.
Reports any observed misconduct or wrongdoing.

Qualifications:
High school diploma or GED required. Six months to one year of relevant work experience preferred. Excellent verbal and written communication skills.
Proficient in Excel and Word. Previous experience in customer service is essential. Must be capable of articulating and conveying ideas effectively.

Ability to work in an environment with exposure to secondhand smoke, moderate to loud noise levels, and varying light conditions, including flashing lights.


Certificates, Licenses, and Registrations:

Virginia Racing Commission License, Valid Driver's License. A detailed list of physical demands, equipment, and work environment requirements can be reviewed in Human Resources.

Reasonable accommodations may be provided to enable individuals with disabilities to perform essential functions.

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