Patient Services Coordinator Home Health Full Time

2 weeks ago


Orlando, Florida, United States CenterWell Home Health Full time
About the Role

We are seeking a highly organized and detail-oriented Patient Services Coordinator to join our team at CenterWell Home Health. As a key member of our care coordination team, you will play a vital role in ensuring the seamless delivery of high-quality patient care.

Key Responsibilities
  • Manage patient schedules and coordinate with field staff, patients, and physicians to maintain continuity of care.
  • Assist with day-to-day office and staff management, including scheduling, communication, and administrative tasks.
  • Initiate infection control forms as needed and ensure timely completion and submission.
  • Provide backup support during busy periods, including receiving calls from field staff and assisting with weekly case conferences.
  • Maintain accurate records, including client hospitalization logs and coordination notes.
  • Process scheduling requests, including rescheduling declined or missed visits and ensuring supervisory visits are scheduled.
  • Run scheduling reports, including Agent Summary Report and Missed Visits Done on Paper Report.
  • Prepare weekly agent schedules and perform initial review for productivity and geographic issues.
Requirements
  • 1+ year of medical office experience, with Excel experience a plus.
  • Excellent communication and organizational skills, with the ability to manage multiple assignments.
  • Coding certification is preferred.
  • Valid state driver's license and automobile liability insurance.
About Us

CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery, or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover, and regain their independence.

We are committed to putting health first – for our teammates, patients, communities, and company. By providing flexible scheduling options, clinical certifications, leadership development programs, and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

CenterWell is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.



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