Medical Assistant
4 days ago
We are seeking a highly skilled and knowledgeable Back Office Ophthalmic Medical Assistant to join our thriving Ophthalmology practice in Southern California.
Our practice provides a broad array of ophthalmology, optometry, optical, and plastic surgery services in a fast-paced environment.
Key Responsibilities:
Back Office Medical Assistant
- Provide physicians and clinics with necessary equipment and supplies for efficient clinic operations.
- Keep exam rooms organized before and after clinic sessions.
- Maintain eye drop samples and coordinate with representatives under BO Supervisor supervision.
- Answer patient questions in the office and over the phone.
- Process Rx refills and obtain authorizations for in-office procedures and specialist referrals.
- Conduct necessary testing, including Visual Fields, OCT, Fundus Photos, Pachymetry, and Topography.
- Calibrate equipment daily, weekly, monthly, and quarterly as directed by the manufacturer.
- Administer TearLab and iLUX treatments for dry eye.
- Document patient information thoroughly in NextGen.
- Send patient information to the Patient Portal.
- Travel to satellite offices.
- Order back office supplies and inventory in assistance to the BO Supervisor.
- Manage and catalogue photos into NextGen.
- Assist with patient workups in Needles and support doctors.
- Train new hires and students.
- Stock satellite offices.
- Maintain, clean, and handle back office equipment.
- Schedule outside testing, such as retinal evaluations, CT scans, MRI's, and print pathology for Physician review.
Administrative Non-Back Office Work:
- Perform administrative tasks as needed.
- Participate in front office and patient scheduling duties.
Requirements:
- Minimum 1 year back office experience in Ophthalmology.
- Experience working with a retina specialist.
- COA, COT, or COMT certification preferred.
- Excellent computer skills, including Microsoft Office.
- NextGen experience is a plus.
- Ability to work in a fast-paced environment.
- Great customer service skills.
- Excellent verbal and written communication skills.
- Organized and detail-oriented.
- Management or leadership experience a plus but not required.
Benefits for full-time employees include health insurance, PTO, and a profit-sharing plan.
Compensation details: Hourly Wage.
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