Loan Operations Specialist
4 weeks ago
We are seeking a highly detail-oriented and customer-focused Loan Operations Processor to join our team at First Horizon Bank. As a key member of our operations team, you will be responsible for supporting all lines of business by booking and servicing new and existing loans and credit cards.
Key Responsibilities- Productivity: Meet productivity goals within established time frames, measured by Service Level Agreements and/or OE.
- Service Quality: Provide excellent customer service and meet quality/accuracy standards, measured by Service Level Agreements, customer feedback, and error reports.
- Team Player: Live our company values, embrace change, and ensure an inclusive, positive work climate.
- Risk Management: Assess risk and comply with all policies and procedures.
- Perform various types of maintenance on accounts.
- Review set up requests and book credit card accounts.
- Complete daily reports.
- Maintain compliance with policy and procedures.
- Perform all other duties as assigned.
- High school diploma or GED required.
- College degree preferred.
- Excellent computer proficiency, especially in Microsoft Office applications.
- Bachelor's degree preferred or high school diploma with some operations experience.
- Experience preferred in the financial industry or consumer or commercial lending.
First Horizon is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. We serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States.
Benefits- Medical with wellness incentives, dental, and vision.
- HSA with company match.
- Maternity and parental leave.
- Tuition reimbursement.
- Mentor program.
- 401(k) with 6% match.
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
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