Appliance Repair Technician

4 days ago

Oakland, California, United States Kerenza Appliance Full time
Job Title: Appliance Repair Technician

Kerenza Appliance Repair is a rapidly growing company dedicated to setting the standard for professionalism, expertise, and exceptional customer service in the appliance repair industry. We are an authorized service center for numerous reputable brands, including Lacanche, La Cornue, Bertazzoni, U-Line, Marvel, Liebherr, Asko, LG, DCS, and Fisher & Paykel.

Job Summary

We are seeking an appliance repair technician apprentice with no prior experience required. Our comprehensive training program will equip you with the skills and knowledge necessary to succeed in this role. As an apprentice, you will work alongside experienced technicians, learn our systems and processes, and participate in online training through Master Samurai Tech.

Responsibilities
  • Provide exceptional customer service, ensuring a positive experience for our clients.
  • Accurately diagnose and repair major brands of kitchen and laundry appliances in customers' homes.
  • Research and specify parts needed for repairs.
  • Provide cost estimates for repairs/installations and collect payment and/or payment information from customers.
  • Ensure the efficient use of materials and maintain company vehicles and equipment.
  • Complete invoices, daily route sheets, and weekly reports as required.
  • Perform other duties as needed, including cross-training in related positions.
Requirements
  • Mechanical aptitude.
  • High school graduate or equivalent.
  • Valid driver's license with a clean record.
  • Must be at least 18 years of age.
  • Proficiency in navigating tablet-based technology.
  • The ability to safely lift up to 50 pounds on a repetitive basis and up to 100 pounds on an occasional basis without assistance.
  • Must be able to pass a background and drug test.
Benefits
  • Health insurance plan.
  • Paid holidays.
  • Paid time off.
  • Take-home service vehicle.
  • Gas card.
  • iPhone.
  • iPad with data plan.
  • Access to service manuals and tech support.
  • Basic and special tools provided.
  • Uniforms and inventories supplied.
  • Ongoing paid training.
  • No nights or weekends and no on-call shifts.
  • Mostly indoor, climate-controlled work environments.

As an appliance repair technician, you will work with a variety of appliances, from refrigerators to microwaves to dryers. You will need to be knowledgeable about large and small appliances, mechanical and plumbing, as well as electrical work. You will also interact with people, requiring excellent communication skills and the ability to work effectively in a team environment.

We are actively interviewing for this position. If you are a motivated and eager individual with a passion for learning and providing exceptional customer service, we encourage you to apply today.

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