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Hospitality Services Director
2 months ago
The Hospitality Services Manager plays a pivotal role in driving customer satisfaction and loyalty through exceptional dining experiences. As a key member of the Aramark team, this position oversees the development and implementation of innovative dining solutions that meet the evolving needs and tastes of customers.
{"h2": "Key Responsibilities"}- Utilize Aramark's coaching model to empower and develop team members to achieve their full potential
- Recognize and reward employees for outstanding performance
- Ensure individual and team performance aligns with objectives and client expectations
- Lead daily team briefings to drive operational excellence
- Maintain safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure accurate completion and maintenance of P&L statements
- Deliver client and company financial targets through efficient operations and cost controls
- Implement Operational Excellence fundamentals to drive food and labor initiatives
- Supervise team members regarding production, quality, and control
- Maintain a safe and healthy environment for clients, customers, and employees
- Adhere to all applicable policies, rules, and regulations
Lead the front-of-house operations in conjunction with the Food Service Director, planning, directing, and coordinating food service activities to deliver a high-quality customer experience.
{"h2": "Requirements"}- At least 1 year of experience in a management role
- Strong interpersonal skills and ability to maintain effective client and customer rapport
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments
- Occasional lifting, carrying, pushing, and pulling up to 50 lb.
- Ability to stand for extended periods
Aramark is committed to providing equal employment opportunities and fostering a culture of inclusivity and respect. We strive to do great things for each other, our partners, our communities, and our planet.
{"h2": "Why Work with Us"}At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by applicable law.
