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Dental Office Coordinator

2 months ago


Rockford, Illinois, United States Midwest Dental Group Full time

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Midwest Dental Group in Rockford, IL.

About the Role:

As a Patient Service Representative, you will be the first point of contact for patients who call or visit our office. Your exceptional communication skills and warm personality will help put patients at ease, ensuring a positive experience from the start.

Responsibilities:

  • Verify and collect insurance coverage information
  • Assist with financial arrangements for patient treatment
  • Book appointments, answer general questions, and provide support

What We Offer:

At Midwest Dental Group, we value our employees and offer a supportive work environment, opportunities for growth and advancement, and a comprehensive benefits package, including medical, dental, vision, and 401K.

Requirements:

  • Minimum of 1 year of related experience
  • Strong customer service and communication skills
  • Knowledge of dental terminology

Work Schedule:

Monday 9-6, Tuesday 8:30-5:30, Wednesday 9-6, and Thursday 8:30-5:30