Case Specialist

2 weeks ago


Holyoke, Massachusetts, United States Mass., Inc. Full time
Job Title: Case Specialist

Mass., Inc. is seeking a highly organized and detail-oriented Case Specialist to join our team. As a Case Specialist, you will be responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, providing customer service to attorneys, litigants, and the general public, and assisting with court sessions.

Key Responsibilities:
  • Enter data into automated systems, including MassCourts and other court used case management systems
  • Provide customer service to attorneys, litigants, and the general public, including answering questions and resolving issues
  • Assist with court sessions, including preparing required papers, documents, and exhibits, and processing files after court
  • Perform administrative tasks, including preparing fiscal reports and maintaining files
Requirements:
  • High school diploma or equivalent required
  • 2+ years of experience in a related field, such as court administration or customer service
  • Working knowledge of court procedures and policies
  • Ability to work in a fast-paced environment and meet deadlines
What We Offer:
  • A competitive salary and benefits package
  • The opportunity to work in a dynamic and supportive team environment
  • Professional development opportunities

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