Leasing Consultant

4 days ago


Atlanta, Georgia, United States Titan Corp US Full time
Job Summary

The Leasing Consultant is responsible for leasing apartments, retaining residents through exceptional customer service, and handling administrative and financial responsibilities for their assigned community.

Key Responsibilities
  • Leasing Responsibilities: Ensure leasing procedures are followed daily, manage availability guidelines, and review leasing follow-up weekly.
  • Customer Service: Provide professional and welcoming phone calls to prospects, check answering service messages, and follow up as necessary.
  • Property Maintenance: Visually inspect the property daily for cleanliness and overall appearance, including picking up trash and operating the trash compactor.
  • Lease Administration: Lease apartments to qualified prospects, schedule move-ins to minimize rent loss, and prepare paperwork for verification.
  • Reporting and Communication: Turn in traffic and phone recap weekly to the Community Director and follow up with visitors within 24 hours via personal phone call and email.
General Office and Administrative Responsibilities
  • Move-In and Move-Out Inspections: Conduct inspections and follow through with any concerns.
  • Key Control: Maintain key closet procedures to ensure proper control of access and security on the property.
  • Resident Communication: Receive and acknowledge resident notices and prepare files.
  • Lease Renewal: Assist in lease renewal procedure by completing lease renewal printouts, contacting residents by phone, and sending renewal letters.
  • Move-In Packages: Assemble move-in packages and keep all filing current.
  • Office Operations: Operate the office alarm system and deliver thorough move-in presentations to new residents.
  • Financial Management: Calculate daily rent, prorate charges, late fees, and percentages.
Requirements
  • Qualifications: A minimum of 2 years' experience in leasing properties, strong organizational skills, excellent customer service orientation, and ability to effectively communicate with people.
  • Skills: Ability to maintain a professional image, strong verbal skills, assertive attitude, and ability to effectively 'close' a sale.

Titan Corp US is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.


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