Automotive Title Clerk
4 weeks ago
Join the Bob Moore Auto Group team as a Processing Clerk and play a vital role in ensuring the smooth operation of our Shared Services Center. As a key member of our team, you will be responsible for processing vehicle transfers, trades, and wholesales, as well as preparing and posting tag reconciliations.
Key Responsibilities:- Review all paperwork involved in transferring vehicles, trades, or wholesales to ensure accuracy and completeness.
- Process all trade payoffs and trade-in paperwork in a timely and efficient manner.
- Prepare and post tag reconciliations to ensure accurate records.
- Prepare and update outstanding titles report regularly, including follow-up on unresolved required documents.
- Prepare all necessary paperwork for loaner/rental units and courtesy deliveries.
- Assist in handling customer calls regarding title work and products sold in the F&I department.
- Receive and track all outstanding deals from the dealership.
- Review 100% of documents for accuracy, including customer, lienholder, manufacturer, county, and financial information.
- Prepare and ship lender packages (funding packets).
- Prepare all title work and lien entry paperwork for retail sales.
- Prepare outstanding deals list.
- Provide superior customer service to all customers.
- Take an active role in both corporate and community activities.
- Perform additional duties as required.
- Previous automotive accounting experience preferred.
- 2-3 years of accounting experience.
- High School Diploma or GED equivalent.
- Valid driver's license without restrictions that affects your ability to operate company-owned vehicle(s) and ability to maintain a clean driving record.
- Ability to type, ten key, and knowledge of Excel.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills; able to work effectively with a wide range of individuals.
- Strong organizational and time management skills.
- Consistency and thoroughness.
- Demonstrated resourcefulness and ability to take initiative in development and completion of projects.
- Demonstrates dependability through good attendance and adherence to timelines and schedules.
- Experience handling high volume of paperwork for multiple internal and external customers.
- Strong mathematical/analytical skills.
- Produce high-quality work while under deadline pressure.
- Strong PC skills.
- Ability to set a positive example for others by consistently displaying servant leadership behaviors in daily actions and decisions.
- While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
- The physical demands of the job include the use of hands and fingers, reaching, bending, sitting, lifting, climbing, stooping, kneeling, crouching, and driving.
- The employee must regularly lift and/or move up to 25 lbs.
- Specific vision abilities required by this job include close vision and distance vision.
- Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle.
- The noise level in the work environment is usually moderate.
- This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
- While performing the duties of this job, the employee may be required to travel within or outside the area. Travel for this position is infrequent.
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