Customer Service Representative

1 week ago


Union, Kentucky, United States Fifth Third Full time
About Fifth Third Bank

Fifth Third Bank is a leading financial institution that values innovation, creativity, and customer satisfaction. We strive to provide exceptional service and support to our customers, and we're looking for talented individuals to join our team.

Job Summary

We're seeking a highly skilled and customer-focused professional to join our Contact Center team as a Consumer Contact Center Professional I-2. In this role, you will be the first point of contact for customers with general inquiries, concerns, or requests regarding their solar and home improvement loans. You will provide world-class customer service, respond to customer inquiries, and resolve issues in a timely and professional manner.

Key Responsibilities
  • Provide exceptional customer service by answering customer inquiries and resolving issues in a timely and professional manner.
  • Respond to customer requests and concerns regarding their solar and home improvement loans.
  • Communicate and coordinate with internal departments as needed to resolve customer issues.
  • Document customer interactions with concise and detailed account notes.
  • Adhere to all Fifth Third Bank policies and procedures.
Requirements
  • Bilingual (English/Spanish) preferred but not required.
  • At least six months recent call center experience required.
  • High school graduate or equivalent.
  • Excellent communication skills and a positive demeanor.
  • Proven organizational skills and ability to prioritize.
  • Experience with CRM required (Salesforce preferred).

Fifth Third Bank is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.



  • Union, Kentucky, United States United Dairy Farmers Full time

    Customer Service RepresentativeAt United Dairy Farmers, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be the face of our company, providing exceptional service to our customers and ensuring their satisfaction with every interaction.Key Responsibilities:Greet customers with a warm and...


  • Union, Kentucky, United States Michael's Inc Full time

    Customer Service RepresentativeAs a Customer Service Representative at Michaels, you will be responsible for providing exceptional customer service to our valued customers. Your primary goal will be to ensure that every customer leaves the store satisfied with their shopping experience.Key Responsibilities:Assist customers in finding the products they...


  • Union, Kentucky, United States Innovative Cleaning Services Full time

    Customer Service Representative Job DescriptionInnovative Labor and Cleaning is seeking a skilled Customer Service Representative to provide exceptional customer experiences.Key Responsibilities:Field customer inquiries and address pain pointsMaintain extensive product knowledgeDeliver high-quality service in every customer interactionPerform administrative...


  • Union, Kentucky, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and...


  • Union, Kentucky, United States United Dairy Farmers Full time

    Customer Service RepresentativeAs a Customer Service Representative at United Dairy Farmers, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest leaves the store satisfied and eager to return. You will be the face of our company, and your interactions with guests will be the...


  • Union, Kentucky, United States United Dairy Farmers Full time

    Customer Service RepresentativeAs a Customer Service Representative at United Dairy Farmers, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest leaves the store satisfied and eager to return.Key Responsibilities:Greet guests with a warm and welcoming smileAnticipate and meet...


  • Union, Kentucky, United States Fifth Third Full time

    Customer Service RepresentativeFifth Third Bank is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving their concerns in a timely and professional manner.Key...


  • Union, Kentucky, United States Mr Appliance Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Mr. Appliance. As a key member of our office team, you will be responsible for providing exceptional customer service experiences for customers with broken appliances.Responsibilities:Answer incoming calls and empathize with...


  • Union, Kentucky, United States United Dairy Farmers Full time

    Customer Service RepresentativeAs a Customer Service Representative at United Dairy Farmers, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest leaves the store satisfied and eager to return.Key Responsibilities:Greet guests with a warm and welcoming smileAnticipate and meet...


  • Union, Kentucky, United States Mr Appliance Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Mr. Appliance. As a key member of our office team, you will be responsible for providing exceptional customer service experiences for customers with broken appliances.Responsibilities:Answer incoming calls and empathize with...


  • Union, Kentucky, United States Care Now Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will serve as the initial point of contact for prospective and active students, providing exceptional support and guidance throughout their educational journey.Key Responsibilities:Answer...


  • Union, Kentucky, United States United Dairy Farmers Full time

    Customer Service RepresentativeAt United Dairy Farmers, we're looking for a Customer Service Representative to join our team. As a Guest Service Associate, you'll be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest leaves satisfied and eager to return to our store.Key...


  • Union, Kentucky, United States United Dairy Farmers Full time

    Customer Service RepresentativeAs a Customer Service Representative at United Dairy Farmers, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest leaves the store satisfied and eager to return.Key Responsibilities:Greet guests with a warm and authentic hello, ensuring the store...


  • Union, Kentucky, United States Wingate Mechanical Heating and Cooling Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Wingate Mechanical Heating and Cooling. As a key member of our customer service team, you will be responsible for delivering exceptional customer service, ensuring that our customers receive the highest level of...


  • Union, Kentucky, United States United Dairy Farmers Full time

    Customer Service RepresentativeAs a Customer Service Representative at United Dairy Farmers, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest leaves the store satisfied and eager to return.Key Responsibilities:Greet guests with a warm and authentic hello, ensuring the store...


  • Union, Kentucky, United States United Dairy Farmers Full time

    Customer Service RepresentativeAs a Customer Service Representative at United Dairy Farmers, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest leaves the store satisfied and eager to return.Key Responsibilities:Greet guests with a warm and authentic hello, ensuring the store...


  • Union, Kentucky, United States United Dairy Farmers Full time

    Customer Service RepresentativeAs a Customer Service Representative at United Dairy Farmers, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest leaves the store satisfied and eager to return.Key Responsibilities:Greet guests with a warm and authentic hello, ensuring the store...


  • Union, Kentucky, United States United Dairy Farmers Full time

    Customer Service RepresentativeAs a Customer Service Representative at United Dairy Farmers, you will be responsible for providing exceptional customer service to our guests. Your primary goal will be to ensure that every guest leaves the store satisfied and eager to return.Key Responsibilities:Greet guests with a warm and authentic hello, ensuring the store...


  • Union, Kentucky, United States Fechheimer Brothers Full time

    Job SummaryFechheimer Brothers is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our business-to-business (B2B) and direct-to-consumer (B2C) customers through various communication channels.Key...


  • Union, Kentucky, United States Cowan Systems Full time

    Customer Service RepresentativeJob Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Cowan Systems in Cincinnati, OH. As a key member of our operations team, you will provide exceptional customer service and support to our customers, while also assisting with general administrative tasks.Key...