Sales Representative

5 days ago


Lansing, Michigan, United States Express Full time
About the Role:
We are seeking a highly motivated Retail Sales Associate to join our team at Express in Eastwood Towne Center. As a key member of our sales team, you will be responsible for providing an exceptional customer experience by maintaining a clean and organized store environment, assisting with sales floor activities, and ensuring seamless transactions.

Key Responsibilities:
  • Maintain a safe and inviting store environment by ensuring a clean and organized sales floor, checkout, fitting room, and stock room.
  • Follow company policies and procedures to ensure the safety of all associates and customers.
  • Assist with product launch changes according to company SOP.
  • Deliver on all aspects of the customer experience model.
  • Process transactions quickly and accurately, reducing customer wait time.
  • Resolve customer service-related issues and escalate further as necessary.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Benefits and Compensation:
  • Medical, pharmacy, dental, and vision coverage.
  • 401(k) and Roth 401(k) with Company match.
  • Merchandise discount.
  • Paid Time Off.
  • Parental leave for new moms and dads.

$12-$15 per hour (estimated salary range based on location and industry standards).



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