Customer Support Specialist

2 weeks ago

Vandalia, Ohio, United States Pratt Industries Full time
Job Title: Customer Support Analyst

The Customer Support Analyst plays a vital role in ensuring the smooth operation of our distribution center. This position is responsible for providing exceptional customer service, analyzing data, and communicating insights to stakeholders.

Key Responsibilities:
  • Provide timely and accurate support to customers, responding to inquiries and resolving issues in a professional manner.
  • Analyze data to identify trends and opportunities for improvement, presenting findings to management and stakeholders.
  • Develop and maintain reports, spreadsheets, and other data visualizations to communicate insights and recommendations.
  • Collaborate with cross-functional teams to ensure seamless communication and coordination.
  • Stay up-to-date with industry trends and best practices, applying knowledge to improve processes and procedures.
Requirements:
  • High school diploma or equivalent required; experience in a manufacturing or distribution environment preferred.
  • Excellent communication and analytical skills, with the ability to work effectively in a fast-paced environment.
  • Proficiency in Microsoft Office and data entry software, with the ability to learn new systems and technologies.
  • Ability to lift up to 45 pounds and work in a warehouse environment.
Working Conditions:

The Customer Support Analyst will work in a fast-paced warehouse environment, with regular exposure to noise, dust, and other hazards. The position requires standing, walking, and lifting, with regular breaks and opportunities for rest.

Performance Measurements:
  • Operating standards: Meet or exceed established standards for customer service, data analysis, and communication.
  • Personal growth: Develop and achieve professional goals, with a focus on continuous learning and improvement.
  • Employee relations: Demonstrate respect, empathy, and effective communication with colleagues and stakeholders.
  • Creativity: Contribute to the development of innovative solutions and ideas, with a focus on improving processes and procedures.

  • Customer Support Specialist

    2 weeks ago

    Vandalia, Ohio, United States Pratt Industries Full time

    Job DescriptionThe Customer Support Analyst will play a crucial role in ensuring the smooth operation of our distribution center. This position is responsible for providing exceptional customer service, analyzing data to identify trends and opportunities for improvement, and communicating insights to stakeholders.Key Responsibilities:Provide timely and...

  • Customer Support Specialist

    3 weeks ago

    Vandalia, Ohio, United States Pratt Industries Full time

    Job Title: Customer Support AnalystThe Customer Support Analyst plays a vital role in ensuring the smooth operation of our manufacturing facility. This position is responsible for providing exceptional customer service, analyzing data to drive business decisions, and maintaining accurate records.Key Responsibilities:Provide timely and effective support to...

  • IT Support Specialist

    4 weeks ago

    Vandalia, Ohio, United States Amazon Full time

    About the RoleWe are seeking a highly skilled IT Support Engineer II to join our team at Amazon. As a key member of our Operations Technology Solutions group, you will play a critical role in providing nonstop global IT support to Amazon Operations.As an IT Support Engineer II, you will use your technical expertise to support, build, implement, and improve...

  • IT Support Specialist

    2 weeks ago

    Vandalia, Ohio, United States Amazon Full time

    About the RoleAs an IT Support Engineer II at Amazon, you will play a critical role in ensuring the smooth operation of our global IT infrastructure. You will be responsible for troubleshooting and resolving complex technical issues, collaborating with internal teams and vendors to execute projects, and leading continuous improvement efforts.Key...

  • IT Support Specialist

    3 weeks ago

    Vandalia, Ohio, United States CompuCom Full time

    Job Title: Level I IT TechnicianWe are seeking a skilled Level I IT Technician to join our team in Vandalia, OH. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide effective diagnostic evaluation of end-user customer needs and respond to issues in a timely...

  • Administrative Support Specialist

    2 weeks ago

    Vandalia, Ohio, United States JST Full time

    About the RoleJST is seeking a highly skilled Clerical/Administrative Support to join our team. This is a full-time Onsite position with potential hybrid/remote work at Defense Health Agency (DHA) with positions at DHA offices in Dayton, OH.The ideal candidate will be professional in demeanor, appearance, and deportment, with excellent written and oral...

  • IT Support Specialist

    4 weeks ago

    Vandalia, Ohio, United States Excell Full time

    Job Title: Level I IT TechnicianWe are seeking a skilled Level I IT Technician to join our team in Vandalia, OH. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Ensure the continuity of computer systems for all usersProvide support for mobile hardware, including Apple...

  • IT Support Specialist

    2 weeks ago

    Vandalia, Ohio, United States Excell Full time

    {"title": "Job Description", "content": "Job SummaryeXcell is seeking a skilled Level I IT Technician to join our client's team in Vandalia, OH. As a key member of our IT team, you will provide technical support and maintenance for computer systems, mobile devices, and telecommunications equipment.Key ResponsibilitiesEnsure continuity of computer systems for...

  • IT Support Specialist

    3 weeks ago

    Vandalia, Ohio, United States CompuCom Full time

    Job Title: Level I IT TechnicianWe are seeking a skilled Level I IT Technician to join our team in Vandalia, OH. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems and networks.Key Responsibilities:Provide effective diagnostic evaluation and troubleshooting of technical...

  • Paint Preparation Specialist

    4 weeks ago

    Vandalia, Ohio, United States Masonite International Full time

    Job SummaryWe are seeking a skilled Paint Preparation Specialist to join our team at Masonite International. As a key member of our production team, you will be responsible for reading orders, gathering materials, and installing glass inserts according to customer specifications.Key ResponsibilitiesRead and interpret customer orders to ensure accurate...

  • Walmart Retail Specialist

    1 month ago

    Vandalia, Ohio, United States Acosta Full time

    Job Summary We are seeking a highly motivated and detail-oriented Retail Specialist to join our team at Acosta. As a Retail Specialist, you will be responsible for ensuring our client brands stand out at Walmart stores by driving product availability. Your efforts executing retail merchandising activities will connect customers with the brands they love in...

  • Medical Support Specialist

    2 weeks ago

    Vandalia, Ohio, United States Select Employment Services, Inc. Full time

    Job SummaryAt Select Employment Services, Inc., we are seeking a highly skilled Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare team.Key ResponsibilitiesPerform routine medical and testing procedures under direct supervision of the treating...

  • Education Support Specialist

    4 weeks ago

    Vandalia, Ohio, United States Soliant Full time

    Job OpportunityWe are seeking a dedicated and experienced Paraprofessional to join our team in Dayton, OH. This is an excellent opportunity for someone looking to gain school-based experience and make a positive impact on students' lives.Key Responsibilities:Provide classroom support and 1:1 assistance to studentsHold a valid Educational Aide Permit with...

  • Paint Preparation Specialist

    2 weeks ago

    Vandalia, Ohio, United States Masonite International Full time

    Job Summary:We are seeking a skilled Paint Preparation Specialist to join our team at Masonite International. As a key member of our production team, you will be responsible for reading orders, gathering materials, and installing glass inserts according to customer specifications.Key Responsibilities:* Reads orders and gathers materials/doors as required*...

  • Quality Assurance Specialist

    1 week ago

    Vandalia, Ohio, United States Energizer Holdings Full time

    Quality Assurance SpecialistAt Energizer Holdings, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products by developing and maintaining inspection and documentation procedures during the manufacturing process.Key...

  • Clinical Support Specialist

    3 weeks ago

    Vandalia, Ohio, United States Premier Health Group Full time

    Job SummaryThe clinical support staff plays a vital role in providing general clinical and procedural patient care under the direction and direct supervision of the center's physicians or practice manager.Key ResponsibilitiesAssist with general clinical and procedural patient careWork under the direct supervision of physicians or practice managersCollaborate...

  • LPN Correctional Specialist

    1 month ago

    Vandalia, Ohio, United States Staff Today Inc Full time

    Job Title: LPN Correctional SpecialistStaff Today is seeking a skilled LPN Correctional Specialist for a local contract job in Vandalia, Illinois.Job Description:We are looking for a dedicated and experienced LPN to join our team as a Correctional Specialist. The successful candidate will work in a correctional setting, providing high-quality patient care...

  • Electrical Controls Specialist

    1 week ago

    Vandalia, Ohio, United States Staffmark Full time

    Electrical Controls SpecialistStaffmark is partnering with a leading manufacturer of thermoforming and packaging machines to hire an experienced Electrical Controls Specialist. As an Electrical Controls Specialist, you will:Perform electrical wiring and debugging.Travel for field service and automation equipment installations.Build and wire electrical...

  • Intervention Specialist for Schools

    2 weeks ago

    Vandalia, Ohio, United States Phaxis Full time

    Phaxis is seeking a skilled Intervention Specialist to join their team of dedicated professionals. The ideal candidate will have experience working in a pediatric setting and possess a strong understanding of educational principles. The Intervention Specialist will work closely with schools near Dayton, Ohio to provide high-quality support to students in...

  • Intervention Specialist School-Based Contract

    1 month ago

    Vandalia, Ohio, United States Phaxis Full time

    Job Opportunity: Intervention Specialist in SchoolsPhaxis is seeking a skilled Intervention Specialist to join our team in schools near Urbana, OH. As an Intervention Specialist, you will play a crucial role in supporting students' academic and personal growth.Job Details:Contract Intervention Specialist position for schools near Urbana, OHFull-time position...