Customer Service Ambassador

3 days ago


Carlsbad, United States Grand Pacific Resorts Full time
About the Job
As a Customer Service Ambassador at Grand Pacific Hotel Services LP, you will be responsible for ensuring that our guests have an exceptional experience. You will be the face of our hotel and will work closely with other departments to provide top-notch service.

Salary and Benefits
The salary for this position is estimated to be between $19.00 - $19.00 per hour. In addition to competitive pay, we offer a range of benefits including health insurance, 401(k) matching, and paid time off.

Job Description
This is a full-time position that requires flexible scheduling, including weekends and holidays. As a Guest Experience Specialist, you will be responsible for cleaning guest rooms and common areas, responding to guest requests, and providing excellent customer service. You will also be required to perform general cleaning tasks and assist other housekeeping employees as needed.

Required Skills and Qualifications
To be successful in this role, you will need to have prior commercial housekeeping experience and excellent communication skills. You must be able to speak, read, write, and understand English fluently. Additionally, you will need to have knowledge of carpet care and floor care, and be familiar with cleaning chemicals and supply equipment.

Physical Demands
This position requires standing and exerting well-paced mobility for up to 4 hours in length. You must also be able to bend, stoop, squat, and lift up to 75 lbs on a regular basis. You will be working in an indoor environment with moderate temperatures and controlled by hotel environmental systems.

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