Customer Experience Ambassador

3 days ago


Carlsbad CA, United States Cole Haan Full time
About the Role

As a Sales Associate at Cole Haan, you will be an integral part of our team in driving sales and profitability targets. You will provide exceptional customer service, ensuring that our customers have a positive shopping experience.

Key Responsibilities
  • Deliver Financial Results: Achieve personal sales goals, drive financial growth, and assist management in all in-store activities to increase profitability.
  • Build a Dedicated Team: Foster a positive store environment, support teamwork, and embody the spirit of being a dedicated Cole Haan employee.
  • Create Customer Obsession: Deliver extraordinary customer service, maintain visual merchandising standards, and cater to the needs of our customers.
  • Operational Consistency: Follow operational objectives for loss prevention, health, and safety, as well as support store operations by adhering to Cole Haan's Policy and Procedure.
Requirements
  • Age: Candidates must be at least 16 years old.
  • Schedule Flexibility: Must have the ability to work a flexible schedule, including regular nights, weekends, and varying shifts.
  • Communication Skills: Effective verbal and written communication in English is required.
  • Teamwork and Adaptability: Ability to accomplish multiple tasks in a fast-paced environment and work effectively with others.
  • Technical Skills: Proficiency in POS systems, Microsoft Office, math skills, and phone skills.
  • Physical Demands: Ability to twist, bend, squat, reach, climb a ladder, stand for extended periods, and lift up to 25 pounds regularly, with occasional lifting of up to 50 pounds.
Compensation

The estimated salary range for this role is $45,000 - $60,000 per year, depending on location and experience. This figure is based on industry standards and takes into account factors such as job responsibilities, skill requirements, and cost of living in different areas.

About Us

Cole Haan is an Equal Opportunity Employer committed to meeting the spirit and letter of the law. We welcome applications from diverse candidates who share our commitment to equal opportunity employment and treating all qualified individuals with respect and fairness, regardless of their background or circumstances.



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