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Operations Director

2 months ago

San Rafael, California, United States 80Twenty Full time
Operations Director

80Twenty is seeking an experienced Operations Director to join their team in the San Francisco Bay Area. As a key member of the executive leadership team, you will drive the growth of the business by implementing operational excellence and execution.

Key Responsibilities:

  • Develop a culture that fosters continuous improvement and customer obsession.
  • Promote behavior that enables employees to achieve personal and professional satisfaction.
  • Provide regular performance updates to the business owners.
  • Drive revenue and growth through operational excellence.
  • Lead and manage the operations team, fostering a culture of excellence, growth, and collaboration.
  • Run weekly team meetings and one-on-one check-ins to develop and empower the team.
  • Provide professional development and supervisory support for managers and branch personnel.
  • Partner with the recruiting team to attract, recruit, hire, and retain top talent.
  • Lead the creation of annual personal objectives for direct reports and provide meaningful performance feedback.
  • Assist key corporate functions, including purchasing, accounting, and IT-related initiatives.
  • Manage branch operations, executing above target KPIs.
  • Manage the quarterly and annual budgeting process.

Requirements:

  • 10+ years of professional experience, with 6+ years of experience managing operations in a product-based environment.
  • Advanced proficiency with productivity and business software systems and job management platforms.
  • Attentive to detail with solid strategic problem-solving skills, accountability, proactivity, and thoughtfulness.
  • Able to participate in the emergency response program and work independently and as part of a team.
  • Valid California Driver's license with a satisfactory driving record and standard insurance rates.