Customer Service Representative

1 month ago


Palmdale, California, United States Macy's Inc. Full time

At Macy's Inc., we're committed to delivering exceptional customer experiences. As a Customer Experience Associate, you'll play a key role in making that happen. Here's what you can expect:

**Key Responsibilities:**

* Provide top-notch customer service by selling merchandise and meeting customer needs in-store and through virtual selling.
* Leverage product knowledge and digital resources to increase sales and educate customers on our products.
* Develop and maintain strong relationships with customers and colleagues to drive problem-solving and create positive outcomes.
* Assist customers in finding the perfect products, focusing on size and fit in apparel areas.
* Collaborate with the Customer Experience Manager to gather customer feedback and improve our services.

**What You'll Bring:**

* A passion for delivering exceptional customer experiences.
* Strong communication and interpersonal skills.
* Ability to work in a fast-paced environment and adapt to changing situations.
* Basic math skills and accuracy with handling cash and operating a point-of-sale system.

**What We Offer:**

* Competitive pay and benefits package.
* Opportunities for career growth and development.
* A dynamic and supportive work environment.

**If you're a customer-focused individual who thrives in a fast-paced retail environment, we'd love to hear from you



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